The latest State of the Connected Customer Report from Salesforce is out. Discover the latest trends in digital-first customer experience....
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Service Cloud uses triage and automated routing features to help customer service teams efficiently and quickly resolve issues. Learn more.
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Leandro Perez and Brian Solis discuss what it truly means to be a customer centric business and how to make customer centricity a reality....
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To succeed in 2022, there are three small business trends you need to know. Learn more about what will matter to small businesses this year....
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