The best way to plan for continued change in the future is to partner with a technology company that will be best placed to harness and introduce these innovations as easy-to-use technology solutions...
Read More
Not just one, but both premium authorities on the independent insight scene have given our world-leading cloud commerce platform the thumbs up...
Read More
Here are four important ways AI for customer service is transforming how organisations communicate with their customers and manage increasing workloads...
Read More
Darrell Sansom, MD at AXA Business Insurance, explains how it is using customer feedback to help consistently achieve a gold standard rating for its services...
Read More
We talked to Vincent O’Donoghue, Co-founder and COO of Social Talent, about how Salesforce is helping them to double the size of their business every year...
Read More
Personalisation this isn’t something marketing can achieve by itself: it needs to collaborate with the IT team and CIO. Here are two points to consider...
Read More
Why is experimentation important to the corporate enterprise? How will it help you innovate? And most importantly - how should you approach it?...
Read More