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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

August 6, 2021 By Grace Meldrum

Going Direct-to-Consumer, the KIND Way

The pandemic changed the way we all shop, going direct-to-consumer is more important than ever. Learn how food company KIND creates deeper customer connections with an innovative ecommerce channel. ... Read More

Direct-to-Consumer, Digital Transformation, Customer Experience, Consumer Goods, Retail, Commerce

August 5, 2021 By Salesforce UK

High-Value Customer Experiences in the Moments That Matter for Manufacturing

Today, the manufacturing sector is challenged with creating outstanding customer experiences. Success in the industry is no longer just about products; a customer-centric mindset is key for manufacturers to stay ahead of the competition.... Read More

Customer Engagement, Manufacturing, Customer Service, Marketing

August 3, 2021 By Nisha Prabhakar

Meet the Agent of Change at One of Europe’s Hottest Fintechs

Disrupting the UK’s £1.5 trillion mortgage market is an eye-popping opportunity. Precious Ene, Salesforce Product Owner and Change Manager at LendInvest, explains how relentless change drives the company’s ambitions.... Read More

Trailblazer Story, Financial Services, Digital Transformation

August 2, 2021 By Nisha Prabhakar

Meet the Man Streamlining Operations and Removing Friction in the UK Property Finance Process

Arman Tahmassebi, COO of LendInvest, explains how streamlining operations and removing friction from the UK’s property finance market will usher in new disruptors.... Read More

Trailblazer Story, Financial Services, Digital Transformation, Customer Engagement

July 30, 2021 By Salesforce UK

Jobs and Skills Creation: Unlocking the Potential

This year, at the Salesforce Live executive event we were joined by three fantastic speakers to discuss the digital skills in the UK & Ireland - Sam White, Barclays, Liz Williams, FutureDotNow and IDC’s Marianne Kolding.... Read More

Future of Work

July 28, 2021 By Salesforce UK

A Quick Guide to Small Business Service and Product Development

Small business product development is a key concern for SMEs. They face a different set of challenges than their larger counterparts when it comes to introducing new products and services. ... Read More

SMB Spotlight, Small Business, CRM, Startups

July 27, 2021 By Nisha Prabhakar

Find Out How Simplyhealth Is Empowering Customers to Take Control of Their Healthcare

From virtual physiotherapy to an app that reminds you to get moving, healthcare and wellbeing is going digital... Read More

Customer Engagement, Digital Transformation, Trailblazer Story

July 27, 2021 By Nisha Prabhakar

Simplyhealth’s Simply Brilliant Salesforce Implementation

Simplyhealth is redefining the customer experience with its ‘One Simplyhealth’ initiative. We spoke to Rebecca Hall, Head of Salesforce, who is making great things happen at Simplyhealth. Rebecca’s the proud owner of 160 Trailhead badges and seven super badges, which demonstrate how Salesforce is... Read More

Business as a Platform for Change, Digital Transformation, Trailblazer Story

Asian and black colleagues working on a sales pipeline review

July 26, 2021 By Keri Brooke

Pipeline Reviews are the Worst - Here Are 9 Easy Ways to Fix Them

Here's one sales tip you should definitely master: Set boundaries for your pipeline reviews. A sales vet showed us how it's done (and why it's key to closing deals).... Read More

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