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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

September 9, 2021 By Karly Cyr

The Future of Commerce Platforms: Is It Headless?

Over 400 Leaders in eCommerce and IT roles were surveyed to understand what they really think of Headless Commerce and give a candid view into their readiness to follow the customer demands.... Read More

Digital Transformation, Commerce, IT, Retail

September 6, 2021 By Salesforce UK

Digital Disruption in the Media Industry

Digital disruption in media is changing the industry. Find out why businesses must take a digital-first approach to create unique customer experiences.... Read More

Digital Transformation, Direct-to-Consumer, Customer Engagement

An animated image of a woman speaking on a laptop screen

September 1, 2021 By Grace Meldrum

Delivering Digital Excellence with Salesforce D360

Digital transformation is key to success across every industry, but how do you know you’re delivering digital excellence? Learn how Salesforce D360 can give you the tools and technology you need ... Read More

Digital Transformation, Customer Engagement, Artificial Intelligence, Future of Work

August 25, 2021 By Salesforce UK

84% Of Global Marketers Say Customer Expectations Are Changing Their Digital Strategy

With insights from more than 8,200 marketers, this year's State of Marketing Report reveals the biggest priorities and challenges that will shape the future of marketing strategy in 2021 and beyond.... Read More

Digital Transformation, Marketing, Marketing Cloud

August 19, 2021 By Philip Neal

Driving Smarter Decisions in High Tech by Cultivating a Data Culture

Find out the importance of a data-driven culture and how the High Tech industry can leverage data and High Tech analytics to make smarter decisions.... Read More

Digital Transformation, Data Management, Analytics

August 18, 2021 By Nick Barnes

Beyond Telehealth: How to Create a Seamless Virtual Healthcare Experience

The pandemic proved just how vital a connected, virtual healthcare ecosystem is to patients and organisations. And, there are countless examples of healthcare organisations that rapidly deployed virtual care solutions.... Read More

Digital Transformation, Providers

August 11, 2021 By Salesforce UK

Why Your Small Business Should Be Digitised by Now

Small businesses are facing an increasingly unpredictable world. Here are some top tips on using digitisation to drive productivity, boost efficiency and increase profitability in a competitive climate. ... Read More

SMB Spotlight, Small Business, Startups, Digital Transformation

August 9, 2021 By Musidora Jorgensen

Digital Transformation for Revolutionised Customer Service in Utilities

Find out why digital transformation in the utilities industry is critical in order to empower employees, create value and elevate the customer journey.... Read More

Digital Transformation, Customer Experience, Customer Service, Customer Engagement

August 6, 2021 By Grace Meldrum

Going Direct-to-Consumer, the KIND Way

The pandemic changed the way we all shop, going direct-to-consumer is more important than ever. Learn how food company KIND creates deeper customer connections with an innovative ecommerce channel. ... Read More

Direct-to-Consumer, Digital Transformation, Customer Experience, Consumer Goods, Retail, Commerce

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