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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

October 28, 2021 By Salesforce UK

How Immedis Is Aligning Sales & Marketing with Technology

We spoke to Conor Ebbs, Digital Marketing Director of Immedis about how the use of technology to completely align sales and marketing operations is powering not only double-digit growth but a unique working environment.... Read More

Digital Transformation, Trailblazer Story, Sales, Marketing

October 27, 2021 By Philip Neal

Need for Digitally Resilient Supply Chains

One thing business is discovering fast in a post-pandemic world is there are serious knock-on effects across all industries, especially with regard to supply chains. What’s been happening recently with petrol and gas supplies in the UK is a perfect illustration. The rising cost of gas supplies, for... Read More

Digital Transformation, High Tech, Manufacturing

October 19, 2021 By Vicky Nisbet

Understanding Media User Value with Big Data

Value is crucial for today's media businesses. Learn how to leverage media analytics and Big Data to improve customer value and inform impactful strategies.... Read More

Digital Transformation

October 18, 2021 By Melanie Strauss

Halfords – The ‘Bike Shop’ That’s Helping to Change the World

Designated an essential retailer in COVID-19, Halfords had a dual responsibility; firstly, to continue to serve customers and secondly, to play its part in the national effort to keep Britain moving during lockdown. ... Read More

Digital Transformation

October 11, 2021 By Philip Neal

Harness the Power of Data and Make Smarter Business Decisions

And as we move to a more digitally connected way of working, knowing how to maximise high-value data analysis, insights and visibility will be essential for business growth.... Read More

Digital Transformation, Data Management, Analytics, High Tech, IT

October 7, 2021 By Vicky Nisbet

Becoming a Digital Telco Company

Learn how your telecom business can leverage new technologies, data-driven decisions and customer-centric processes to become a digital telco company.... Read More

Digital Transformation, Communications, Customer Engagement

Spotlight on Digital Transformation: What is The New “Normal” for Small Businesses?

September 16, 2021 By Ana Lara

What is The New Digital “Normal” for Small Businesses?

Writing in the Financial Times, famed author and historian Yuval Noah Harari noted in March 2020 that pandemics fast-forward history: “Decisions that in normal times could take years of deliberation are passed in a matter of hours”. This doesn’t just affect society, but very much the world of... Read More

Small Business, CRM, Startups, Digital Transformation

A man with a beard and headset at a deck uses slack on a laptop

September 15, 2021 By Salesforce UK

How to Use Slack for Customer Service to Boost Satisfaction

Discover four ways Slack helps your service organisation deliver faster, more streamlined support to help grow loyalty.... Read More

Customer Service, Customer Engagement, Digital Transformation, Collaboration

September 10, 2021 By Damien Devlin

Digital Development and Engagement for Your Employees

Learn why digital employee engagement is critical and how businesses can develop and upskill their workforce to thrive in this work-from-anywhere world.... Read More

Digital Transformation, Future of Work, IT, HR

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