Helping Businesses Manage
Through Crisis

Is It Time to Re-Imagine How We Define Experience?

Digital transformation is happening at such speed that ‘time served’ isn’t always a good measure of competency, yet businesses traditionally look for new candidates who have several years experience in their field. ... Read More

Leading Through Change, Thought Leadership, Customer Engagement

August 12, 2021 By Salesforce UK

How Dame Kelly Holmes Harnessed Ambition to Build Mental Resilience

Olympic Athlete, Dame Kelly Holmes, won 12 medals in 12 years, but seven of those years were fraught with illness and injury. Find out how dreaming big can help you overcome adversity and build mental resilience during difficult times.... Read More

Business as a Platform for Change, Future of Work, Leading Through Change, Trailblazer Story

June 11, 2021 By Salesforce UK

How Businesses Built Resilient Customer Relationships During the Pandemic

Amid a change in consumer habits, maintaining loyalty is more important than ever. Learn how businesses have built resilient customer relationships during the pandemic.... Read More

Future of Work, Digital Transformation, Customer Engagement, Customer Service, Leading Through Change

May 28, 2021 By Salesforce UK

Mark Ritson on the Challenges Keeping CMOs Awake at Night

What are the big issues keeping CMOs tossing and turning at night? Is it building their brand? Getting closer to their customers? Or getting their board’s attention? Recently we brought together CMOs from some of the world’s leading brands to discuss what’s really on their minds.... Read More

Leading Through Change, Leadership, Marketing

May 6, 2021 By Salesforce UK

To Remain Agile, We Must Become Strategic with Resilience

Against the backdrop of unprecedented transformation,how can businesses become and remain resilient? What are the essential scenario-planning steps they need to take? Find out more in the first of our five-part podcast series, Resilience Recast.... Read More

Future of Work, Digital Transformation, Thought Leadership, Leading Through Change, IT

January 14, 2021 By Jo-ann Olsovsky

How Salesforce’s CIO Uses Salesforce to Drive Change and Support Operations

Learn how we use Salesforce technology to scale IT capabilities and drive change across our organisation. ... Read More

Leading Through Change, CIO, IT

December 11, 2020 By Salesforce UK

Agile Fulfilment in Retail: How Fenwick Moved Quickly to Navigate the Crisis

The COVID-19 pandemic presented huge challenges for retailers. With issues around re-opening, enforcing social distancing, fluctuating lockdown rules, and more, retail has definitely had a tough time over the last six months. ... Read More

Retail, Leading Through Change, Commerce

November 16, 2020 By Salesforce UK

Should I Start a Small Business During a Crisis?

Starting a business during a crisis can be a challenge, but it can also be an opportunity. Check out our blog to see how tumultuous times can lead to transformative companies.... Read More

Small Business, Startups, Leading Through Change

October 28, 2020 By Salesforce UK

Leading Through Adverse Conditions: Tips from Boots and the British Army

Technology is shifting to equip employees with information, but it’s a more challenging time to be a leader than ever. In our webinar, in partnership with Retail Week, we explore Nicky Moffat CBE’s top leadership tips, and hear from Boots UK CEO Seb James on how they reacted to COVID-19.... Read More

Commerce, Leading Through Change, Retail

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