Helping Businesses Manage
Through Crisis

A New Digital Resilience: How To Build Better Online Grocery Operations Post-COVID-19

Called upon to feed the nation during the pandemic, retailers had to ramp up online capacity in record time while still finding themselves unable to meet demand. Read to learn how Waitrose and UberEats transformed their online operations for resilience. ... Read More

Leading Through Change

July 24, 2020 By Musidora Jorgensen

Three Ways To Build Trust As A Virtual Leader

How do you lead a team and build trust in a digital world where meetings can only take place online? We explore three ways you can build trust as a virtual leader ... Read More

Leading Through Change

July 15, 2020 By Salesforce UK

Marketing Effectively Through Change: 3 Stories of Inspiration

At Salesforce Live: EMEA we heard some incredible stories and examples about why the most effective marketing move right now is to resist rather than reflex. Instead of standing still and looking inwards, the best marketers are moving forwards—faster than ever. Here's how... Read More

Marketing, Leading Through Change, Events

July 15, 2020 By Philip Neal

Concentra Pivots Towards The New Normal with Salesforce

Last month, we hosted the first of our Salesforce Trailblazer Community events for our Hi-Tech customers. The virtual event had a great turnout from a wide range of UK&I Hi-Tech companies. The purpose of the event, asides from setting up what we hope will be a valuable platform for our... Read More

High Tech, Leading Through Change, Business as a Platform for Change

July 14, 2020 By Martin Oates

7 Tips to Accelerate Your Direct-to-Consumer Strategy

How effectively is your business adapting to the 'new normal'? A successful transition may lie in accelerating your direct-to-consumer strategy.... Read More

Leading Through Change, Commerce, Consumer Goods, Business as a Platform for Change

July 2, 2020 By Ana Lara

5 Ways Small and Medium-Sized Sales Teams Can Lead With Compassion

Here are five simple and effective ways your SME can lead with compassion ... Read More

Small Business, Leading Through Change, Sales

July 1, 2020 By Salesforce UK

Salesforce Live: EMEA. Our Path Forward, Together

At Salesforce Live: EMEA there was one keynote, 30 sessions, and 26 customer speakers, see how companies across EMEA have navigated through this crisis to come out stronger. ... Read More

Leading Through Change, Work.com, Events

June 30, 2020 By Michael Green

Catching the Last Flight Home: How Key Travel Stepped Up in the Face of a Crisis

In a rapidly changing world, businesses have to be more responsive, innovative and agile than ever. Check out our latest blog to find out how Key Travel was able to move quickly and bring their customers home when the stakes were highest and every minute was crucial.... Read More

Leading Through Change, Work.com, Customer Service

June 26, 2020 By Grace Meldrum

Re-open Stores Safely with Click & Collect

As lockdown restrictions ease and retail looks to the future, could offering click-and-collect services be a way forward for retailers to safely reopen? ... Read More

Commerce, Leading Through Change

Salesforce Resource Centre

Resources

Explore Our Top Featured Resources

Editors' Picks

Products

What Is Salesforce?

CRM

What Is CRM?

Customer Success Stories

Helping Businesses Manage
Through Crisis

FEATURED POST

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You