April 1, 2020 By Salesforce UK

Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

We know during this global pandemic that trusted, and timely information is essential to making decisions for your employees, loved ones, customers, and community. That’s why Tableau and Salesforce have launched a free resource page with data and visualizations on the novel coronavirus and the... Read More

IT, Leading Through Change

March 30, 2020 By Polly Sumner

How to Maintain Customer Relationships While Working Remotely

My job is to ensure every customer gets the most value out of Salesforce, but my passion is establishing and building trust. As the Chief Adoption Officer, I spend more than half my time meeting with customers all around the world. It’s that face-to-face interaction that helps me help them. On any... Read More

Leading Through Change, Sales, Customer Service

March 26, 2020 By Leandro Perez

How to Turn an In-Person Event Into a Compelling Virtual Experience

In February, Salesforce turned its World Tour Sydney conference into a virtual event in just 10 days. Here’s what we learned, along with tips for how you can do the same for your company.... Read More

Leading Through Change, Marketing, Events

March 25, 2020 By Salesforce UK

How to Communicate With Customers During Times of Crisis

Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. This goes beyond minor adjustments to marketing messages. The plan must extend to customer service teams, your website, social channels, customer-facing... Read More

Leading Through Change

March 23, 2020 By Stephanie Buscemi

Helping Business Manage Through Crisis

In this time of tremendous global challenge and continued business transformation, we’ve created Leading Through Change, a series for both senior executives, small business leaders, and those in between.... Read More

Leading Through Change

Helping Businesses Manage
Through Crisis

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Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

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How to Turn an In-Person Event Into a Compelling Virtual Experience

How to Communicate With Customers During Times of Crisis

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