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Here are Some Powerful Customer Experience Metrics you Should Monitor

Jan 05, 2023 By Salesforce India

Marketers Optimistic About Success: Prioritise Personalisation,Tech-Based Customer Experiences

What are the top priorities and challenges for marketers as they juggle personalisation and customer privacy? How do they find ways to do more with less in a challenging business environment?... Read More

Customer Journey

Dec 13, 2022 By Salesforce India

Organisations Should Focus on Building Responsible AI. Here’s How.

In a world powered increasingly by AI, the responsible uses of AI have become the need of the hour. Here's a blueprint for developing AI that's ethics-based..... Read More

Customer Journey