Feature

Nov 28, 2022 By Kritika Srinivasan

MSMEs, Deliver the Personalised, Speedy Service Your Customers Love with These 4 Tips from OTT Player aha

For MSMEs that want to transform their customer service delivery for good, here are some essential tips and tricks from a successful OTT platform, aha.... Read More

Customer Engagement, Trailblazer Story, Small Business, SMB Spotlight

Nov 23, 2022 By Salesforce India

Optimise Operational Efficiency: How Self-Service Online Communities can Enhance Your Customer Experience

For any business, building a community through self-service channels is essential for growth. Here's why we need them to improve customer satisfaction and brand loyalty matter... Read More

Customer Engagement

Nov 22, 2022 By Ashish Vohra

Salesforce India Partner Ideathon Winners: Amplifying Innovation in our Partner Ecosystem

Participants come up with inspiring ideas at Ideathon, a marquee Salesforce partner ecosystem event held in September this year.... Read More

Customer Engagement

Nov 17, 2022 By Salesforce India

How Intelligent Workplace Automation Can Improve The Employee Experience

As the future of work throws new challenges at your business, automation in the workplace and apps like Slack can help you stay updated, relevant, and productive.... Read More

Future of Work

Nov 16, 2022 By Anjali Amar

How Banks Can Transform Customer Relationships By Unlocking The Power Of Data Analytics

Banks can use data analytics to gain customer insights and use it to provide better products and services.... Read More

Data Culture

Nov 10, 2022 By Salesforce India

SMB Digital Transformation Strategy: A Beginner’s Guide

A well thought out strategy can help address employee concerns and dispel myths around the process, enabling businesses to embrace digital transformation easily and achieve increased efficiency and productivity... Read More

Digital Transformation, Small Business, SMB Spotlight

Nov 08, 2022

What is a Customer Data Platform (CDP)?

What is a CDP and what's a CDP used for? This article gives you a comprehensive understanding of a customer data platform, how it works, and what it is used for.... Read More

Customer Engagement, Salesforce 101 Academy

Nov 08, 2022 By Salesforce India

Distributed Commerce: Companies Turn To New Digital Marketing Channels To Survive

For business growth in an evolving digital commerce landscape, the way to emerge on top is to turn to new online channels and understand what customers expect.... Read More

Digital Transformation

Nov 03, 2022 By Salesforce India

Redefining Customer Trust And Relationships In A Digital-First Environment

Learn why customer trust matters more than ever across markets and how you can effectively deliver on their expectations to create high-value relationships. ... Read More

Customer Engagement

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

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LEARNING

Why It Might Be Time to Automate Your Insurance Claims Experiences

[Infographic] Get Sales Automation Right: MSME Industry Leaders Share Insider Secrets

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Organisations Should Focus on Building Responsible AI. Here’s How.

LEARNING

Feature

MSMEs, Deliver the Personalised, Speedy Service Your Customers Love with These 4 Tips from OTT Player aha

Optimise Operational Efficiency: How Self-Service Online Communities can Enhance Your Customer Experience

Salesforce India Partner Ideathon Winners: Amplifying Innovation in our Partner Ecosystem

How Intelligent Workplace Automation Can Improve The Employee Experience

How Banks Can Transform Customer Relationships By Unlocking The Power Of Data Analytics

SMB Digital Transformation Strategy: A Beginner’s Guide

What is a Customer Data Platform (CDP)?

Distributed Commerce: Companies Turn To New Digital Marketing Channels To Survive

Redefining Customer Trust And Relationships In A Digital-First Environment

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

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