Feature

Jun 02, 2020 By Deepak Pargaonkar

Infographic: The APAC Employee Engagement Report

The performance and profitability of an organisation are closely connected to how engaged its employees feel at work. An engaged employee is passionate about their work and feels a deep commitment to the growth of their company. Prior to the COVID-19 pandemic, Salesforce conducted a survey of... Read More

Digital Transformation

May 29, 2020 By Sarah Aerni

How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis

In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behaviour has shifted, so has the data connected with it. Now your models may be producing atypical results. Businesses now face a shared challenge: how do you predict the... Read More

Artificial Intelligence, Leading Through Change

May 28, 2020 By Salesforce India

Infographic: 5 Tips to Making Remote Working Collaborative and Productive

COVID-19 has made remote working the new normal. Here are a few simple tips to help your employees stay engaged and efficient as they work from home. Even as you apply these tips, explore Quip to see how the right collaboration platform can turn chaos into clarity. To help your teams work... Read More

Future of Work

May 26, 2020 By Vikram Kumar

How NIIT Foundation is Helping Underprivileged Families Across the Country Eat Everyday

When COVID-19 struck, our students at NIIT Foundation reached out for support. These students come from underprivileged families, reside in villages and areas with substandard housing, and their parents are mostly daily wage workers. Left without a source of income, a few requested cash, while... Read More

Business as a Platform for Change

May 25, 2020 By Wade Wegner

5 Ways Technology Teams Can Deliver A Better Customer Experience Now

Business priorities have shifted from playing offense to defense. It is a critical time to focus on helping customers extract value from your products and services. That’s why your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience... Read More

Customer Experience, IT, Leading Through Change

May 25, 2020 By Tiffani Bova

Selling From Home: 10 Sales Questions From Our Community, Answered

COVID-19 has changed the way we do sales forever. Nearly everyone is now a virtual, remote seller, and that will remain mostly true even when it’s safe for us to go back to the office. It’s a major shift – one that’s led many of you to reach out for advice on how to best sell from home. Well, ask... Read More

Customer Engagement, Sales, Sales Cloud, Leading Through Change, Thought Leadership

May 22, 2020 By Salesforce India

Optimising Retail Opportunities in a COVID-19 World

The COVID-19 crisis may have hit retailers hard, but it isn’t all gloom and doom. Many opportunities are emerging for retailers to connect with customers, and to reimagine their business models. We explored some of these trends in a recent webinar on “How to Optimise Retail Operations in Times of... Read More

Digital Transformation

May 22, 2020 By Jim Alkove

Is Your Remote Environment Secure? Here’s How to Keep It Safe

We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global... Read More

Future of Work, Salesforce Ohana, IT, Leading Through Change, Best Practices

May 21, 2020 By Salesforce India

How to Think Like a Startup – And Why

All businesses begin as startups. Young and enthusiastic, octane-driven, they attract the right talent. Sometimes, somewhere along their journey, large companies forget this working style and adrenaline-packed culture. Innovation and creativity take a back seat, alongside the agility to adapt and... Read More

Customer Engagement