Feature

Nov 25, 2020 By Salesforce India

Getting Ahead of Disruption: How Customer Intimacy Can Help Banks Succeed

The bank of the future is likely to look very different than it does today. Smaller in real estate but larger in terms of distribution, future banks will be digital-first, quick to innovate, and laser focused on customer needs. As they compete with new-age digital disruptors, banks will leverage... Read More

Digital Transformation

Nov 24, 2020 By Salesforce India

Infographic: Using Technology to Connect the Dots in the Retail Customer Journey

Customers have come to expect a seamless omnichannel retail experience from all categories of retailers. And technology allows you to create such experiences by eliminating any possible gaps and inefficiencies in the customer journey, thus increasing revenue opportunities as well as customer... Read More

Digital Transformation

Nov 19, 2020 By John Mullins

How Ready are you for the eCommerce Surge?

Online has become a lifeline for many businesses. Here’s how you can quickly set up an e-commerce service to boost sales and brand presence, while also providing customers with a faster path to purchase.... Read More

Digital Transformation

Nov 18, 2020 By Kiran Kumar Kesavarapu

The Business of Banking is now “Open” and Here to Stay

Much has been written about the imminent disruption to the traditional business model of banking that is forcing the widespread change that is being witnessed within banks. Some of this change is fairly well documented – for example, the launch of asto.io, a neo bank for small businesses to succeed... Read More

Digital Transformation

Nov 17, 2020 By Salesforce India

Infographic: Technology, the #1 Priority for Employees and Employers in a Post-COVID World

With India unlocking, businesses across sectors are reopening their workplaces. But as businesses hit restart in the new normal, they need a roadmap to ensure a seamless transition back to work. And employee sentiment will be critical to the success of this roadmap. Technology solutions like... Read More

Future of Work

Nov 12, 2020 By Saurabh Rawal

The Role of AI in Marketing: Beyond Automation, Towards Personalisation

COVID-19 has led to a sharp increase in the amount of time consumers spend on digital platforms. For marketers, this translates into a huge opportunity to stay connected with their audience during the pandemic. But with so much being communicated ‘digitally’, not every conversation is attracting... Read More

Artificial Intelligence

Nov 11, 2020 By Salesforce India

7 Ways to Bring the Sparkle Back this Diwali

This year, all of us are in an alternate reality. Working from home, online classes for our kids, grocery shopping from the comforts of our home, and doing all we can to stay safe, yet carry on. As the festive season begins, here are some ways you can spread a smile. ... Read More

Digital Transformation

Nov 10, 2020 By Salesforce India

Upskilling and Reskilling Employees in India for Growth Beyond COVID-19

Get expert insights from the Salesforce Trailhead team on how and why upskilling employees is important to building a future-proof workforce.... Read More

Future of Work

Oct 29, 2020 By Kaci Smith

8 Sales Cloud Productivity Tips To Drive Growth

The best salespeople stay close to their customers. Hear from account executives, Sales Cloud staff, and members from our Trailblazer community as they share their best advice and pro tips to grow your revenue while selling remotely... Read More

Digital Transformation, Sales, Sales Cloud