Building materials companies are adapting to a new digital world. Read on to see why building materials trends point to a fast-approaching future that’s more sustainable, efficient and customer centric....
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Sustainable practices are crucial in the current climate, but many organisations don’t know where to start. Find out how Salesforce customer Renewi is making waves in the waste recycling space....
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The digitalisation of the construction industry is providing a blueprint for a better future. Check out our latest blog to see how construction equipment businesses can transform to capture value in the growing construction market....
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In this blog, we share insights into the importance of the role of IT and Organisational Structure. Learn how IT’s role is expanding and how it helps drive business strategy in three key ways.
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This post is the second in a series of four from the State of Service report 4th edition. Topics include how to navigate new customer engagement standards, creating holistic customer views and service agent success. ...
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Technology in construction is helping us build a better future. Read our latest blog to see how digital solutions can minimise risk, raise productivity, skill up the workforce and make every customer a happy customer. ...
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Consumer expectations have changed, and some financial institutions are struggling to meet them. Find out how Salesforce and Capgemini have collaborated to support the future of customer service in banking – H2H banking....
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The 7th Salesforce State of Marketing report is here! Discover why 78% of marketers think new and re-prioritized metrics are here to stay - and so much more. ...
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