Discover how this South African bank uses personalisation to add more value to customers, increase employee effectiveness, and improve financial inclusion....
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As banking services across Africa continue to experience enormous change, traditional financial services providers must evolve in order to stay relevant. ...
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Business as usual — as it was before 2020 — is no longer good enough to ensure the long-term success of your company. The vast majority of customers now prefer to engage with organisations digitally, and they have increasingly high expectations of those engagements. ...
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We spoke to Retail Capital and RIB CCS to learn how they’re developing personal customer relationships in industries like financial services and construction.
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The European Union’s upcoming Digital Operational Resilience Act (DORA) is expected to come into force towards the end of 2023. Learn everything you need to know before it’s implemented. ...
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Blockchain technology has shown its ability to revolutionise different industries, even in its infancy. The features of decentralisation, transparency, and immutability are appealing for business sectors all over the world, but the industry leading the way in implementation is finance....
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Learn how the wealth management sector has been impacted by the COVID-19 pandemic and what organisations are doing to survive in the current economic climate.
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The world of retail banking has changed immensely since the global pandemic began; can you keep up? Find out why autonomous finance could well be the key.
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