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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

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July 28, 2015 By Kristi Hines

How to Create a Social Media Strategy that Works for Your Small Business

Small businesses can in fact manage their social strategies without a ton of time, personnel, and money. Learn how to create an effective social strategy with minimal resources.... Read More

Social Media

July 15, 2015 By Salesforce Canada

Hidden Social Media Features You Should Know

Less-than-obvious features of the top social media platforms for businesses can help monitor audiences, create more streamlined, organized profiles, and use social more efficiently. ... Read More

Social Media

July 13, 2015 By Amanda DiSilvestro

How to Integrate Social Media into 6 Facets of Marketing

What is social media integration and where should you start? Read on to learn how to incorporate social with events, networking, seminars, SEO, and more. ... Read More

Social Media, Marketing

July 7, 2015 By Lynn Vojvodich

The Age of the Digital Marketer: Insights, Trends, and Predictions for the Future from Top Marketers

Customers must be at the forefront of every marketing initiative, meeting, and to-do list. We’re truly living in the age of the digital marketer, as we now have the data and technology to make every interaction personal — and every journey unique.... Read More

Featured, Marketing, Social Media, Leadership

June 30, 2015 By Kristi Hines

10 Helpful Insights From Your Competitor's Social Media Strategy

Your social strategy doesn't have to start from scratch. Take note of what your competitors or influencers are up to and learn from their wins and shortcomings. ... Read More

Social Media

June 22, 2015 By Kristi Hines

What You Can (and Shouldn't) Automate for Social Media Success

Automation isn't always a bad thing. The right tools and tactics can free up time and help you achieve social media success.... Read More

Social Media

May 21, 2015 By Kristi Hines

How to Find and Engage with Your Target Customers on Social Media

Maintaining social media profiles can rev up engagement with fans. But in order to create meaningful engagements, you have to find your target customers.... Read More

Social Media

May 18, 2015 By Erica McGillivray

Welcome to the Face of Customer Service: Social Media

For customers, it’s sometimes easier to tweet a product question than call customer service. Make your customers happier and outrank competitors by aligning customer service and social media. ... Read More

Social Media

May 13, 2015 By Nick Rojas

Social Media: What You Need to Budget for in 2015

In the online marketing world, you get what you pay for. Fortunately, there are a number of ways to stretch each dollar and improve returns. Read on for expert tricks to make online marketing just a little bit more affordable. ... Read More

Social Media

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Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

How to Create a Social Media Strategy that Works for Your Small Business

Hidden Social Media Features You Should Know

How to Integrate Social Media into 6 Facets of Marketing

The Age of the Digital Marketer: Insights, Trends, and Predictions for the Future from Top Marketers

10 Helpful Insights From Your Competitor's Social Media Strategy

What You Can (and Shouldn't) Automate for Social Media Success

How to Find and Engage with Your Target Customers on Social Media

Welcome to the Face of Customer Service: Social Media

Social Media: What You Need to Budget for in 2015

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

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