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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

June 9, 2015 By Nick Rojas

10 Must-Have Communication Skills for Business Success

Great communication separates a good business from a great one. In this post, we discuss key ways to review and improve the way your team communicates internally and externally. ... Read More

Social

June 2, 2015 By Ritika Puri

7 Awesome Tips to Ramp Up Your B2B Customer Onboarding Process

If you run the sales, marketing, or customer experience for a SaaS product, it's time to take your customer onboarding experiences to the next level. Read on to learn how to make the most out of every engagement opportunity. ... Read More

Customer Service

June 1, 2015 By Salesforce Canada

Why Successful Startups Always Look On the Dark Side of Life

True innovators — the kind of people who launch the most successful startups —are not always very satisfied people. In fact, they tend to be restless with things that take too long, or that are more complicated or cumbersome than they should be. ... Read More

Small Business

May 27, 2015 By Salesforce Canada

Five Statistics That Prove Canadian Firms Need to Prioritize Customer Service

By the time you finish reading this sentence, there’s a good chance someone in Canada will have dumped one of the companies they do business with, or at least be thinking about it. ... Read More

Customer Service

May 27, 2015 By Danny Wong

5 Ways to Find Hidden Sales Opportunities Within Your Network

Pre-established relationships are a goldmine for salespeople. Fortunately, you do not have to exploit friendships to grow your business. To turn connections into qualified sales leads, here is what you can do.... Read More

Sales

May 21, 2015 By Kristi Hines

How to Find and Engage with Your Target Customers on Social Media

Maintaining social media profiles can rev up engagement with fans. But in order to create meaningful engagements, you have to find your target customers.... Read More

Social Media

May 18, 2015 By Erica McGillivray

Welcome to the Face of Customer Service: Social Media

For customers, it’s sometimes easier to tweet a product question than call customer service. Make your customers happier and outrank competitors by aligning customer service and social media. ... Read More

Social Media

May 13, 2015 By Nick Rojas

Social Media: What You Need to Budget for in 2015

In the online marketing world, you get what you pay for. Fortunately, there are a number of ways to stretch each dollar and improve returns. Read on for expert tricks to make online marketing just a little bit more affordable. ... Read More

Social Media

May 8, 2015 By Salesforce Canada

Salesforce World Tour Toronto: How To Make The Most of Peer Networking Opportunities

When times are tough – whether it’s poor sales, customer complaints or staffing issues – businesses may find little comfort in knowing they’re not alone. But that’s often because they’re still struggling with problems in isolation, rather than learning from their peers in non-competitive firms. ... Read More

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Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

10 Must-Have Communication Skills for Business Success

7 Awesome Tips to Ramp Up Your B2B Customer Onboarding Process

Why Successful Startups Always Look On the Dark Side of Life

Five Statistics That Prove Canadian Firms Need to Prioritize Customer Service

5 Ways to Find Hidden Sales Opportunities Within Your Network

How to Find and Engage with Your Target Customers on Social Media

Welcome to the Face of Customer Service: Social Media

Social Media: What You Need to Budget for in 2015

Salesforce World Tour Toronto: How To Make The Most of Peer Networking Opportunities

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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