360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Feb 07, 2014 By Linda Richardson

Linda Richardson: How to Use Questions to Your Sales Advantage

The salesforce.com blog is excited to be publishing a series of excerpts from Linda Richardson’s soon-to-be released book, Changing the Sales Conversation. The author is also the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement... Read More

Sales

Feb 07, 2014 By Brett Stineman

What to Do When 100 Years of Data Isn't Enough

Let’s say you are with a company that has been around for some time, perhaps 100 years. You would probably have a good understanding of your customers, otherwise you wouldn’t have survived and thrived for so long. As time has passed, your business has evolved and your customers have too (and many... Read More

Featured, Sales

Feb 06, 2014 By Matt Wesson

6 Habits of Effective Inside Sales Reps

Talent for inside sales is a rare thing. Inside sales is a proving ground for reps to test their sales mettle. It takes a special type of personality, and an intense type of drive, to take on one of the most intimidating tasks in business -- the cold-call -- and turn it into pipeline for the... Read More

Sales

Feb 06, 2014 By Laura Fagan

Adam Bryant: 3 Ways Leaders Can Foster an Innovative Culture

We all know business leaders have an enormous power to influence the direction of their company. Everything they say and do can have a dramatic effect on the organization and the people that work there. If your company is under pressure to continually innovate, how leaders set the tone can come... Read More

Cloud, Featured, Platform, Sales, Small Business

Feb 06, 2014 By David Martin

5 Ways to Predict When a Sales Person Will Fail

Wouldn’t you like to have a crystal ball that predicts which of your sales people will succeed and which ones will languish? We help clients restart their stalled growth initiatives, which include assessing their sales people and processes, and we’ve observed the best and the worst. No single... Read More

Sales

Feb 06, 2014 By Deborah Sweeney

Small Business Tips: How to Hold a Successful Open House

Think back to when you were seven. The teacher announces the school year’s end-of-the-year open house, and you know immediately that this is one flier that absolutely needs to make it home to mom. This is the night you will get to parade your parents around your classroom presenting all of the... Read More

Marketing, Small Business

Feb 06, 2014 By Yaniv Masjedi

Debunking 5 Common Sales Myths

There is no such thing as a hard-and-fast rule when it comes to landing a sale, but there are a lot of myths out there. Below are a few mistruths I’ve heard from sales professionals over the years that need to be debunked. “The deal is closed” You want to believe that your deal has closed... Read More

Sales

Feb 05, 2014 By Kristina Jaramillo

5 Ways Sales People Waste Time On LinkedIn

LinkedIn can and should be one of the most powerful tools in a sales professional’s arsenal as it provides direct access to targeted decision makers and influencers. However, many sales professionals complain that they are not seeing any ROI from their LinkedIn efforts. They are making many... Read More

Sales, Social

Feb 05, 2014 By Kim Dushinski

5 Best Practices for Mobile Marketing

If you haven't overhauled your mobile strategy in the last year, you might as well be showing up to the hottest club in moon boots and a comb in your back pocket. Mobile marketing has quickly become the most integral part of the marketing mix landscape. By following these best practices,... Read More

Featured, Marketing, Mobile, Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Linda Richardson: How to Use Questions to Your Sales Advantage

What to Do When 100 Years of Data Isn't Enough

6 Habits of Effective Inside Sales Reps

Adam Bryant: 3 Ways Leaders Can Foster an Innovative Culture

5 Ways to Predict When a Sales Person Will Fail

Small Business Tips: How to Hold a Successful Open House

Debunking 5 Common Sales Myths

5 Ways Sales People Waste Time On LinkedIn

5 Best Practices for Mobile Marketing

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First