Aug 24, 2020
                                    
                                    
                                        By
                                        
                                            Jessica Geutner
                                        
                                    
                                    
                                    
                                
                                
                                    
                                        2020 will be a year of recovery and stabilization for the automotive industry as markets slowly reopen and original equipment manufacturers (OEM) adapt to new customer preferences. Here's what BMW is doing to ensure a customer experience with digital and physical engagements...
                                    
                                    
                                    
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                                        Digital Transformation,
                                    
                                        CEO,
                                    
                                        Manufacturing,
                                    
                                        CRM