Apr 03, 2014 By Laura Fagan

FREE EBOOK: How Social CRM Connects You to Customers

We are living in the social age. Don’t believe it? Well consider these stats: as of September 2013, 73% of online adults use social networking sites. In addition, 27% of time spent online is on a social network. While traditional customer relationship managment (CRM) focuses on direct advertising,... Read More

Featured, Marketing, Sales, Small Business

Apr 03, 2014 By Matt Wesson

Tips for Success from the Coaches of the Final Four

Passion. Skill. Hard work. These are just a few of the requirements placed on hopeful college teams every year as the measure their skill against the best schools in the country. These teams represent some of the finest examples of drive and determination to succeed on the court and off. For... Read More

Featured, Sales

Apr 03, 2014 By Michael Ayres

How the Structure of Sales Organizations are Changing

The age of the overweight, bureaucratic, and slow to act corporation continues to struggle against the rising tide of adaptive and agile organizations. In the 1980s, University of Chicago economist Sherwin Rosen aptly coined our emerging market as the “superstar economy.” With an increasing... Read More

Sales

Apr 03, 2014 By Donal Daly

Sales Tips: How to Be a Better Listener

Space – no not the Star Trek variety as in “Space – the Final Frontier," but the gaps in conversation that you need to leave when speaking to someone. Let me start with this: The only way we can express the worth of our own opinions is by valuing the opinions of others. Too many... Read More

Marketing, Sales

Apr 03, 2014 By Matt Brown

Vote Now: Spring '14 Salesforce MVP Nominations are Open

If you are anything like me I am glad that the winter is over and spring is upon us and with it comes the time for you to nominate awesome individuals from the community as the Spring '14 MVPs. Maybe you are not familiar with the MVP Program but some of you have come... Read More

Apr 02, 2014 By Heike Young

5 Expectations of CMOs: New Deloitte and ExactTarget Marketing Cloud CMO Research

The CMO’s responsibilities vary wildly across companies and industries, but the majority of CMOs know they must adjust quickly—and redefine their own roles independently, because marketing is a vastly different discipline than it was even five years ago. If technology inherently disrupts,... Read More

Featured, Marketing

Apr 02, 2014 By JT Ripton

7 Big Technology Trends Happening in 2014

With several new technology trends on the rise, you can expect some of these changes to take place this year. Check out the trends taking the business world by storm. 1. Cloud Computing Use Rises While cloud computing has been around for a while, the use of cloud storage programs and cloud-based... Read More

Cloud, Featured

Apr 02, 2014 By John Brunswick

How to Manage the Temperature of Your Building with Salesforce1

Connected devices can offer brands exciting ways to distinguish their products and services by proactively engaging with customers, delivering a higher level of satisfaction and ultimately driving deeper brand affinity. In this Internet of Customers video series, we examine how Salesforce1 can... Read More

Cloud, Featured, IT

Apr 02, 2014 By Anthony Iannarino

7 Master Commitments of a Sales Leader

Everyone knows that it is a leader's job to provide vision, mission, and strategy. But there is more that a leader must do. 1. A Leader is a Believer Napoleon said, “A leader is a dealer in hope.” A leader must believe that there is a way forward. She must believe that her organization can... Read More