360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 22, 2017 By Jim Eup

Financial Services Marketing Takes Center Stage at Dreamforce

Dreamforce 2017 had more strategic content and Trailblazer use cases for financial services marketers than ever before. Couldn’t make it to the conference? Missed that special breakout session? We’ve got you covered. This blog is part of financial services session recaps. Check out the rest of our... Read More

Financial Services, Dreamforce, Events

Dec 21, 2017 By Rebecca Saar

12 Days of Trailblazing: 11 Trails to Start in 2018

If “learn new Salesforce skills” is on your list of 2018 resolutions, look no further. Trailhead trails are guided learning paths that chart your course through Salesforce skills. No matter your level or role, there’s literally something for everyone to learn. Tons of Salesforce users have used... Read More

Cloud

Dec 21, 2017 By Megan Hostetler

Email Deliverability: Tips to Stay Off the Email Naughty List

This week, we’re looking at a topic we all care about as marketers: what happens to your marketing email after you hit send? Learn tips you need to make sure you keep off the email naughty list this holiday season. Tune into the full conversation and subscribe on Apple Podcasts, Google Play... Read More

Marketing, Marketing Cloud

Dec 21, 2017 By Conor Volpe

Tis the Season to Share the Service Love

Customer service agents aren’t in it for the glamour. It’s not a job that comes with extravagant perks or over-the-top recognition. And most of the time, their job is to talk to customers who would probably rather not be talking to them. It can be a challenging job, but it’s not without redeeming... Read More

Customer Service, Service Cloud

Dec 21, 2017 By Poorvi Shrivastav

4 Ways We Get Things Done at Salesforce

It’s hard to believe that I joined Salesforce as a Senior Product Manager for Service Cloud as recently as 2016 (amidst the chaos of moving from Philadelphia to San Francisco with my husband, who was starting a new job). Despite the craziness, I felt confident there was a bright future ahead. Now... Read More

Careers

Dec 21, 2017 By Sarah Boutin

My Life Changed When I Stopped Proving Myself and Started Believing in Myself

Congratulations to Orkideh Margagliotti, December’s Salesforce Woman of the Month! Orkideh works in our Switzerland office in the payroll department, and her incredible work ethic along with her kind and supportive nature earned her this month’s honor. We sat down with Orkideh to hear her take on... Read More

Careers

Dec 21, 2017 By Heike Young

Welcome to 2018, The Year of Personalization. Here’s 3 Things You Need to Know

This time of year, predictions on what’s to come in the year ahead abound. But no matter what 2018 predictions article you read, personalization and AI are among the year’s hottest trends in retail. Here are three things to know.... Read More

Commerce, Retail Insights, Personalization

Dec 20, 2017 By Kim Honjo

12 Days of Trailblazing: 10 Career Tips for Trailblazers Joining the Salesforce Economy

As more and more companies are focused on putting customers at the center of their businesses and the digital transformation that it requires, the demand for Salesforce skills is on the rise. Salesforce and its ecosystems of customers and partners are creating a global economic engine, creating 3.3... Read More

Cloud, Careers

Dec 20, 2017 By Colin Nanka

How Salespeople Can Rebound from a Bad Selling Year

Colin Nanka is the Senior Director of Enablement for commercial sales at Salesforce and one of the many Trailblazers that work at our company. His story about how he learned to persevere through a challenging sales cycle embodies everything it means to be a Trailblazer. He had to dig deep, reframe... Read More

Sales, Careers

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Financial Services Marketing Takes Center Stage at Dreamforce

12 Days of Trailblazing: 11 Trails to Start in 2018

Email Deliverability: Tips to Stay Off the Email Naughty List

Tis the Season to Share the Service Love

4 Ways We Get Things Done at Salesforce

My Life Changed When I Stopped Proving Myself and Started Believing in Myself

Welcome to 2018, The Year of Personalization. Here’s 3 Things You Need to Know

12 Days of Trailblazing: 10 Career Tips for Trailblazers Joining the Salesforce Economy

How Salespeople Can Rebound from a Bad Selling Year

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First