360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 22, 2016 By Mark Hunter

10 Ways to Start Your Prospecting and Make It Enjoyable

Let’s face it. You can’t prospect if you don’t start, and getting started is a problem too many salespeople have. The number of excuses salespeople can come up with range from logical to just plain avoidance. Here are 10 things you can do right now to help you stop procrastinating on doing... Read More

Leadership, Sales

Aug 22, 2016 By Jason Jordan

New Research Points to a Crazy Strategy: Stop Training Salespeople

Ordering up some sales training when performance is lagging is like ordering a cup of coffee when your afternoon energy fades: it’s automatic. It’s been done for so long and seems such an obvious solution that no one questions it. If your sales force isn’t delivering the results you need, train it... Read More

Leadership, Sales

Aug 18, 2016 By Rosy Callejas

7 People Skills That Determine Your Success

Managers are responsible for ensuring their company remains profitable and clients remain happy. This requires many specific people skills that can easily be defined and measured. Still, the personal skills necessary for leaders to build relationships with clients and employees are often... Read More

Careers, Cloud, Leadership

Aug 18, 2016 By John Barrows

The Biggest Learning Lesson of my Career

One of the biggest learning lessons I’ve had in my business career came after I was fired for the first time in my life. At 23 years old I was the 5th person to join a start-up that a few friends of mine from high school started. We were self- funded and had no idea what we were doing but were more... Read More

Cloud, Careers, Leadership

Aug 16, 2016 By Jenn Romaniszak

My Salesforce Certification Journey: From Art, To Job, To Career, To Vocation

In this blog series, we share people’s incredible Salesforce Certification stories. After getting her BA in Sculpture, Jenn went from having five-part time jobs to building a career as a Salesforce Consultant. Now 5x certified, she shares her Salesforce story with us. When I graduated high school,... Read More

Careers, Cloud, Leadership, Learning

Aug 08, 2016 By Ben Levine

Creating Apps and Opportunities at the Indiana Black Expo Youth Summit

Our internship program, FutureForce, is unlike any other. On any given day, one of our 600+ interns can be found collaborating with another FutureForce intern across the world, volunteering at a local food bank, or listening to a lunch and learn from a Salesforce executive. In July, four... Read More

Careers, Cloud, Leadership

Aug 04, 2016 By Michael Nash

4 Reasons the CCO is a Key Player in Your Business

I have spent the last twenty of years of my professional life, and the last 5 years at Salesforce, working closely with customers to improve their customer service and support operations. I have a special affinity for the customer service business and the people who are attracted to that line of... Read More

Customer Service, Leadership

Aug 04, 2016 By Lisa Pearne

Teach First: 4 White-Coat-Worthy Sales Training Secrets

A 19th-century physician’s advice might, strangely enough, be the best medicine for leaders developing successful 21st-century sales teams. You probably don’t recognize his name — Dr. William Osler — but you’re likely familiar with his legacy. As the founding physician-in-chief at Johns Hopkins... Read More

Sales, Leadership

Aug 01, 2016 By Emily Stanford

Discover: A Curated Content Collection for the Adventurous

Just like outer space, the Internet is a vast world full of curiosities to unearth. Those who venture in search of content that thrills, inspires, and informs are often quick to get sucked into a black hole. We’re here to help. We’ve created a new interactive content journey that lets you lead the... Read More

Cloud, Careers, Featured, Innovation, Leadership

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

10 Ways to Start Your Prospecting and Make It Enjoyable

New Research Points to a Crazy Strategy: Stop Training Salespeople

7 People Skills That Determine Your Success

The Biggest Learning Lesson of my Career

My Salesforce Certification Journey: From Art, To Job, To Career, To Vocation

Creating Apps and Opportunities at the Indiana Black Expo Youth Summit

4 Reasons the CCO is a Key Player in Your Business

Teach First: 4 White-Coat-Worthy Sales Training Secrets

Discover: A Curated Content Collection for the Adventurous

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First