Sep 23, 2014 By David Priemer

Creating an Effortless Customer Experience From the Inside Out

If you wanted to buy an iPad, where would you rather go; a big box electronic shop or the Apple store?  If you said Apple store, you’re not alone…but why?  Both places offer the exact same product for the exact same price. Interestingly, when I ask people this question in culture... Read More

Leadership, Customer Service