360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 27, 2017 By Marie Rosecrans

How Code.org Is Creating the Trailblazer Workforce of Tomorrow

Code.org® is a non-profit dedicated to expanding access to computer science and increasing participation by women and underrepresented minorities. The organization works directly with school districts to provide curriculum and teacher resources to ensure that every student has the opportunity to... Read More

Small Business, Leadership

Oct 27, 2017 By Kristie Poon

5 Features High-Growth SMBs Have in Common

Ever wonder what strategies set fast-growing companies apart? Or how they fuel continued revenue growth? In partnership with Vistage Research, a division of Vistage Worldwide, we recently surveyed 1,350 SMB CEOs, all Vistage members; to understand what high-growth companies* are doing differently... Read More

Small Business, Leadership

Oct 26, 2017 By Meghann York

How CMOs are Defining Leadership's Role in the Customer Experience

Marketers are leading the business world through a revolution. Much of this revolution centers on putting the customer experience first. As Finance Executive Adrianne Shapira points out, “The pace of change is intense out there. And the customer’s in the driver’s seat.” This is underscored by... Read More

Marketing, Leadership, Marketing Cloud

Oct 17, 2017 By Marie Rosecrans

New Research: 3 Insights into the World of SMB Leaders

Customer expectations are continuing to grow, and the stakes for small and medium businesses are higher than ever. In fact, today’s customers are up to 78% more likely to switch brands if their expectations aren’t met! For small and medium businesses (SMBs) with time and resource constraints,... Read More

Small Business, Leadership, Research, News

Oct 12, 2017 By Becky de Loryn

My Trailblazer Story: Nine Ohana Stories That Will Inspire You to Be Bold

Here at Salesforce, we are incredibly lucky to have the power of the Trailblazer Ohana behind us. These pioneers and lifelong learners use Salesforce to innovate, drive change, and inspire others - and it is our privilege to hear their stories. Erica Kuhl, VP Community at Salesforce, shared an... Read More

Events, Innovation, Leadership

Oct 11, 2017 By Rohit Mahna

How to Ensure AI Doesn’t Become a Technology in Search of a Solution

Rohit Mahna of Salesforce and Bill Hoffman and Steve Daniels of US Bank argue that competitive advantage comes from cultivating the most effective human and machine partnerships in your company. We live in the Age of the Customer. Technological breakthroughs have allowed innovative companies to... Read More

Leadership, Leadership Insights, Artificial Intelligence

Oct 06, 2017 By Dana Hall

My Trailblazer Story: The Demand for Salesforce Skills Is Everywhere — Even Your Local Mall

Shonnah Hughes is the CRM Technical Lead at the Minneapolis Institute of Art, a Salesforce MVP, and a chapter leader of the Women in Tech Diversity User Group. She also hosts a Trailhead bootcamp teaching in-demand Salesforce skills to young women of color in Minnesota’s Mall of America. Ten years... Read More

Careers, Equality, Leadership

Oct 05, 2017 By Dana Hall

My Trailblazer Story: Trailblazing is a Marathon, Not a Sprint

Courage, endurance, and resilience — these are the ingredients for what’s called “grit.” These words also describe Vanessa Villagomez. Less than a year after discovering Trailhead, Vanessa is sharing her Trailblazer story. While a student at the University of Iowa, I started to feel sick. I felt... Read More

Careers, Leadership, Learning

Oct 05, 2017 By Kristie Poon

3 Strategies from High-Growth Small Business CEOs Revealed

We recently partnered with Vistage Research, a division of Vistage Worldwide to conduct a study of their members, small and midsize business leaders, to understand how they successfully manage customer growth. Over 1,350 SMB CEOs participated in this study that captured the decisions, strategies,... Read More

Small Business, Leadership

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The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How Code.org Is Creating the Trailblazer Workforce of Tomorrow

5 Features High-Growth SMBs Have in Common

How CMOs are Defining Leadership's Role in the Customer Experience

New Research: 3 Insights into the World of SMB Leaders

My Trailblazer Story: Nine Ohana Stories That Will Inspire You to Be Bold

How to Ensure AI Doesn’t Become a Technology in Search of a Solution

My Trailblazer Story: The Demand for Salesforce Skills Is Everywhere — Even Your Local Mall

My Trailblazer Story: Trailblazing is a Marathon, Not a Sprint

3 Strategies from High-Growth Small Business CEOs Revealed

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First