360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 11, 2014 By Joanne Black

Some Customers Aren’t Worth the Headache

Sam kept me waiting for 30 minutes. When we finally met, he was anything but pleasant. I should have trusted my gut and walked away. But I didn’t. I’m a pro. I can deal with anyone. Or at least that’s what I was thinking. However, when he demanded a proposal by 9:00 the next morning, I was out of... Read More

Featured, Sales

Dec 10, 2014 By Jeff Kalter

3 CRM System Tips for Insights that Deliver Results

If you travel by car to a city in Europe, you’re likely to find yourself navigating an intricate maze of twisting roads. You could try to find tourist attractions based on your instincts, but you’re likely to get turned around and lose your sense of direction. Today, there’s a better option: GPS.... Read More

Cloud, Featured, Marketing, Sales

Dec 10, 2014 By Matt Wesson

Small Business Spotlight: How Five Four Club Reimagined the Fashion Industry

Five Four Club is looking to disrupt the mens fashion industry. Replacing the traditional shopping process that men hate with a simple monthly subscription service, Five Four takes the pain out of men's fashion. As CEO and Creative Director, Andres Izquieta is responsible for... Read More

Featured, Sales Cloud, Small Business, SMB Spotlight

Dec 10, 2014 By Laura Fagan

IT Visionaries: Futurist Peter Schwartz's Tech Survival Guide for Next-Gen IT

Technology is imposing rapid change across industries with no signs of slowing. Few recognize this better than futurist Peter Schwartz, who has spent much of his career focused on forward-thinking. From early space travel, to the birth of the Internet, Schwartz has had a front row seat... Read More

Apps, Cloud, Featured, IT, Mobile, Platform

Dec 09, 2014 By Stuart Leung

5 Ways the Internet of Things Can Change Retail

For years, imagination and modelling propelled the very sci-fi idea of computers running our lives. Think of people in the late 1960s imagining our life now — as illustrated in this 1969 film from the Philco-Ford Corporation that reveals what life will be like for a family living in... Read More

Cloud, Featured, IT

Dec 09, 2014 By Walter Rogers

Watching (and Listening) for Buying Signals

Effective sales representatives actively listen and watch for customer cues that indicate interest or emotion. A “cue” is a behavior, behavioral pattern, or shift in behavior that reveals a reaction or motivating feeling. Cues can be either non-verbal or verbal, and most of your customers will... Read More

Featured, Sales, Sales Cloud

Dec 08, 2014 By Donal Daly

5 Sales Credibility Killers

There was a time, long, long ago in a dim and distant past when, if you were in sales, the company you worked for and the product you sold were more important than how you personally sold. You may remember the ‘No one gets fired for buying IBM’ adage. Buying from a market leader was often seen as... Read More

Featured, Sales, Sales Cloud

Dec 08, 2014 By Matt Wesson

"Do You Fit the Profile That Wins More Sales?": A New Salesforce E-Book

The sales profession has been around for thousands of years, but recently, new technology and changing consumer behavior are forcing sales professionals to change their strategies and tactics dramatically. Buyers are more educated, more demanding, and more prepared for the sales process than at... Read More

Featured, Sales, Sales Cloud, Small Business

Dec 08, 2014 By Josiane Feigon

4 Ways to Avoid Catching the Holiday Unproductivity Bug

My calendar is filling up this holiday month — cocktail parties, happy hours, art openings, out-of-town friends, and even baking dates. During the holidays, we become super-sized taskmasters: we plan, we shop, we party, we watch, we eat, we share...Oops, did I forget something? Oh yeah, we sell —... Read More

Cloud, Featured, Sales, Work

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Some Customers Aren’t Worth the Headache

3 CRM System Tips for Insights that Deliver Results

Small Business Spotlight: How Five Four Club Reimagined the Fashion Industry

IT Visionaries: Futurist Peter Schwartz's Tech Survival Guide for Next-Gen IT

5 Ways the Internet of Things Can Change Retail

Watching (and Listening) for Buying Signals

5 Sales Credibility Killers

"Do You Fit the Profile That Wins More Sales?": A New Salesforce E-Book

4 Ways to Avoid Catching the Holiday Unproductivity Bug

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First