Sean McDade

Sean McDade is the CEO and founder of PeopleMetrics, a customer experience management (CEM) company focused on finding actionable insights from customer feedback.

Millennials and Banking: What the Data Reveals about Delivering a Great Customer Experience

Aug 26, 2016 By Sean McDade

Millennials and Banking: What the Data Reveals about Delivering a Great Customer Experience

The 80 million millennials in the United States comprise the largest generational cohort in history. While news headlines make it seem like all millennials are indecisive basement-dwellers, there has never been a less homogenous generational segment. And banks are taking note. We work with quite a... Read More

Mobile, Retail, Customer Experience, Financial Services

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