Nicole Sult is the Senior Director — Customer Experience Architect at Lippert Components. She leads customer service teams to connect with empathy with customers, often during a crisis. Nicole is the 2017 Salesforce Trailblazer Award Winner for Growth and the 2018 Salesforce Trailblazer of the year. Connect with her on LinkedIn.
Apr 13, 2020 By Nicole Sult
Lippert Components, a Salesforce customer, wrote this article. At Lippert Components, there’s no such thing as a typical day when it comes to servicing our RV customers. Campers, manufacturers, and sales and service dealers have different needs, but all their requests are usually urgent. And... Read More
Customer Engagement, Customer Service, Service Cloud, Leading Through Change, Customer Experience, Service, Manufacturing
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