Customers expect more, challenging companies to move from reactive customer service to elevating the entire customer experience. And with in-person service now seen as a competitive differentiator, companies who provide field service are seizing the opportunity to elevate their business and...
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For the fourth consecutive year, Salesforce is a Leader in the Gartner CRM Customer Engagement Center Magic Quadrant. Gartner has positioned salesforce.com highest for ability to execute and furthest for completeness of vision in the Leaders quadrant. Thanks to all of our great customers for...
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This year at Dreamforce, we announced the launch of our Sales Surfboard Awards program. These awards recognized 18 customers — the ones with the most eye-popping stories of innovation and sales success in Sales Cloud, Data.com or Work.com to accelerate performance. Salesforce received over 120+...
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