Today’s customers seek instant gratification, a new expectation for superior customer experience. That creates the need for organizations to support every customer, every time, anytime and anywhere. Sound cumbersome yet?
In the brand new e-book, 7 Apps to Supercharge Your Customer Service...
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In the brand new ebook, 23 Apps Recommended by App Pros, we collected customer stories from multiple Salesforce World Tour stops and learned about AppExchange superusers’ experiences using apps to help their businesses.
Many of the apps mentioned in this collection of app tales are lightning ready....
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As growing businesses navigate the challenges of economic uncertainty and mounting expectations, the best performers are able to drive consistent sales growth. One of the key ways to drive that growth is collaboration, specifically between sales and marketing. Whether your organization has defined...
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Marketers can use apps to connect to their customers with email, mobile, social, web experiences and advertising. So we’re excited to share that apps from Salesforce Marketing Cloud will be coming to the AppExchange starting May 10th.
But how do these apps get in front of marketers?
1. All apps...
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Business apps can help you manage all aspects of your business, including human resources. For SolarWinds, a fast-growing IT management company, transforming their human resources process for scale was crucial, and they tapped Fairsail to make it happen.
Watch the recent App Talks video where our...
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Apps are proof that technology wants us to be happy. Whether you’re buried under piles of to-do lists or just need to send more emails faster, there’s an app for that, and it’s on the AppExchange. The AppExchange is an ecosystem of proven business apps that integrate with and extend Salesforce...
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Some things in life are a given: cereal is better with milk, high heels hurt, and if you have a growing business, hiring is par for the course. It’s often said that employees are your greatest business asset, so hiring is naturally is a large piece of that pie. However, it can be challenging to...
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Brett Butler was at a crossroads. Even with a new Salesforce CRM handling his company Lexmark’s front-end customer operations and SAP handling its ERP on the back end, there was still a gap in the middle where those two heavyweight systems didn’t meet. Lexmark needed a solution that would bridge...
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It is the type of mandate that would strike fear in the heart of even the most seasoned leader: grow top-line revenue by 40% in five years — with no new Finance or Sales Support headcount. But Jason Burum, Chief Client Officer at Healthwise, and Darra Wray, Senior Vice President of Finance, are...
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