Nov 23, 2020 By Natasha Burns

How Building Trust and Focusing on Value Helped Go1’s Sales Teams Thrive Through Change

In-person selling is no longer a tried-and-true method. Online learning platform Go1 shares how it helped its sales teams thrive under constantly changing conditions and rise to meet new customer expectations.... Read More

Sales, Sales Strategies, Customer Experience, Trailblazer Story

Nov 05, 2020 By Rudi Khoury

How Empowerment and Ownership Enabled Fisher & Paykel to Redefine Its Approach to Sales

When industry disruption hits, should sales leaders wait and see what happens, or lean into change? Fisher & Paykel Executive VP – Customer Experience Rudi Khoury shares how leaders can create a culture that supports growth in even the most uncertain times.... Read More

Trailblazer Story, Sales, Research, Ecommerce, Customer Experience, Customer Story, Marketing

Oct 19, 2020 By Salesforce

Home and Away: How Bunnik Tours Stayed the Course During the Pandemic

Chief Marketing Officer Catherine Kelly shares her insights into how the right tech and customer communication helped Bunnik Tours pivot successfully during the pandemic.... Read More

Customer Success, Marketing, Small Business, SMB Digital Marketing, Trailblazer Story

Oct 15, 2020 By Rachael Powell

How Xero Supports Future Growth With Innovation in Comms, Support and Product

Xero has increased collaboration, accelerated innovation and focused unwaveringly on customer needs – a powerful recipe for leading a business through a period of crisis and ambiguity. Chief Customer Officer Rachael Powell shares how Xero is preparing for the future.... Read More

Trailblazer Story, Marketing, Leadership Insights, Customer Story, Customer Success, Customer Experience

Oct 14, 2020 By Salesforce

Infographic: Business Leaders on Building and Preserving Trusted Relationships

Business resilience is a journey. See how four Trailblazers are navigating the new norm, building trust, reopening safely, communicating quickly and enabling work from anywhere.... Read More

Work.com, Reopen Safely, Leadership Insights, Customer Success, Infographics, Trailblazer Story

Sep 21, 2020 By Megan Petersen

How to Become a Trailhead Ranger

Make online learning fun these holidays and start your Road to Ranger journey on Salesforce’s Trailhead with our guide. ... Read More

Trailblazer Story, Leadership, Innovation, Future of Work, IT, Careers

Aug 27, 2020 By Salesforce

One hot minute: Our favourite Salesforce LIVE ANZ moments

From hours of insights, experience and expertise shared by Trailblazers at Salesforce LIVE Australia and New Zealand, we’ve picked our six favourite 10-second moments – just one minute of goodness.... Read More

Events, Trailblazer Story, Leadership, Customer Experience, Customer Success

Aug 24, 2020 By Salesforce

How I Lead: Miguel Carrasco, CEO, BCG Platinion APAC

BCG Platinion APAC CEO Miguel Carrasco on the central role trust plays in leadership, how he builds trust with his team, how COVID has impacted his leadership strategy and tactics, and how leaders can shepherd their teams through adversity and hold onto the resulting innovations.... Read More

Leadership, Leadership Insights, Trailblazer Story, Work.com, Public Sector

Aug 20, 2020 By Salesforce

Salesforce LIVE: ANZ - Highlights from the Opening Keynote

The world has gotten a little smaller while we’re all separated – Trailblazers across the Tasman shared their expertise, experience and insights in the Salesforce LIVE: Australia and New Zealand keynote. Here are the highlights.... Read More

Events, Digital Transformation, Trailblazer Story

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

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How Building Trust and Focusing on Value Helped Go1’s Sales Teams Thrive Through Change

How Empowerment and Ownership Enabled Fisher & Paykel to Redefine Its Approach to Sales

Home and Away: How Bunnik Tours Stayed the Course During the Pandemic

How Xero Supports Future Growth With Innovation in Comms, Support and Product

Infographic: Business Leaders on Building and Preserving Trusted Relationships

How to Become a Trailhead Ranger

One hot minute: Our favourite Salesforce LIVE ANZ moments

How I Lead: Miguel Carrasco, CEO, BCG Platinion APAC

Salesforce LIVE: ANZ - Highlights from the Opening Keynote

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