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As you know, business leaders face more uncertainty today than they have for decades. Making decisions during a global pandemic feels risky and uncomfortable and the term “2020” has no doubt earned a mandatory eye roll. 

But know you’re not alone in this journey to reopen and grow. It is why we created Work.com, to help businesses build trust and resilience for today and for what tomorrow brings. 

We’re sharing the steps four inspiring Trailblazers took to successfully navigate the new normal and return to work safely — All while building and preserving trust with their customers, employees and community.


Businesses that were able to pivot quickly offer great insight into the processes, tools and cultures that breed innovation and build resilience. We’ve collected those lessons and insights in How 12 organisations in Australia and New Zealand built trust and resilience.