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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Aug 25, 2017 By Vincent Cotte

Q&A: Why sales and service collaboration is key to superior CX

Customers are increasingly challenging organisations to deliver a connected sales and service experience. Those that don’t will fall behind.... Read More

Sales, Sales Strategies, Service, Customer Service

Jul 31, 2017 By Salesforce

Is collaborative selling the answer to increased productivity and pipeline?

To win on customer experience, sales can no longer operate in silos. But, big wins are possible from adopting a collaborative selling approach.... Read More

Sales, Sales Cloud, Sales Strategies, Collaboration, Productivity

Jun 30, 2017 By Salesforce

How to overcome 5 common sales objections

The toughest part of any sales job is overcoming a buyer’s objection. Here are some rebuttal techniques to common sales objections.... Read More

Sales, Sales Strategies, Strategy

Jun 16, 2017 By Tony J Hughes

The future of B2B sales: How to adapt to survive and thrive

Insights from a recent Sales Masterminds APAC Leadership Forum with Australian sales thought-leaders: Graham Hawkins, John Smibert and Tony Hughes .... Read More

Sales, Sales Strategies

Jun 05, 2017 By Salesforce

Sales tips: 7 ways to perfect your pitch

Crafting a good sales pitch is an art that takes years to perfect. Here are some tips to get you started.... Read More

Sales, Sales Strategies

May 19, 2017 By Salesforce

5 ways to drive quality lead generation

The greatest lead generation challenge faced by SMEs? Turning leads into sales with limited resources. Max your return with these tips.... Read More

Small Business, Sales Strategies

May 08, 2017 By Salesforce

6 Steps to Successful Referral Sales — Stop Cold Calling!

Referral selling expert Joanne Black wants you to stop cold calling – I’m pretty sure your customers are with her. Here’s her guide to referral sales.... Read More

Sales, Sales Strategies

Apr 19, 2017 By Salesforce

A sales CRM is powerless without relationships

Outperforming in sales isn’t just about using leads and your CRM to hit target through one-off transactions. It’s about forming long-term relationships.... Read More

Sales Strategies, Relation client

Apr 10, 2017 By Tony J Hughes

Social selling is killing sales. Here's how to save yourself.

‘Social selling’ doesn’t mean ‘never using the phone’, but it has become an excuse. And it’s affecting customer experience and the bottom line.... Read More

Sales, Sales Strategies, Sales Cloud

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Editors' Picks

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

Q&A: Why sales and service collaboration is key to superior CX

Is collaborative selling the answer to increased productivity and pipeline?

How to overcome 5 common sales objections

The future of B2B sales: How to adapt to survive and thrive

Sales tips: 7 ways to perfect your pitch

5 ways to drive quality lead generation

6 Steps to Successful Referral Sales — Stop Cold Calling!

A sales CRM is powerless without relationships

Social selling is killing sales. Here's how to save yourself.

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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Europe, Middle East, and Africa

Asia Pacific