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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

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May 14, 2019 By Salesforce

Flashback: Sales in the ’90s

By taking a look back into the past, you can not only have a chuckle about the size of your old mobile phone, but get a useful sense of how far your business has come and where it might still be lagging.... Read More

Sales, Sales Strategies, Practical Tips

Mar 28, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 3

What we buy is driven by our emotions and impulses, rather than logic. So, what does that mean for a modern salesperson?... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

Mar 19, 2019 By Salesforce

6 Steps for Lightning Migration Success

Trailblazer, #AwesomeAdmin and Golden Hoodie recipient Heidi Prowse outlines her roadmap to success for migrating from Classic to Lightning Experience.... Read More

Community, Trailblazer Story, Lightning, Practical Tips

Mar 18, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 2

The most authentic way to convert potential buyers is to surround them with like-minded customers who love you.... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

Mar 13, 2019 By Salesforce

The New Breed Of Sales Professionals: Part 1

The infamous sales stereotype of the dodgy used car salesman has been retired, paving the way for a new breed of sales professionals.... Read More

Sales, Sales Strategies, Practical Tips, Customer Journeys

Feb 20, 2019 By Salesforce

How Small Businesses Can Get A Headstart With The AI Revolution

Artificial intelligence isn’t just for large enterprises – small businesses are also enjoying the benefits. Here’s how AI technology is revolutionising SMBs.... Read More

Artificial Intelligence, Small Business, IT, Practical Tips

Aug 24, 2018 By Jsun Pe

Better customer experience with beta testing: Setting it up for your business

Achieve optimum customer experience by setting up the perfect pilot or beta program. ... Read More

Customer Experience, Practical Tips, Techtalk, Customer Success

Jun 27, 2017 By Naomi Simson

One Shark’s advice on managing small business growth

Entrepreneur, Naomi Simson, provides insights on how small businesses can manage business growth and the role customer centricity plays.... Read More

Small Business, Guest Blog, Practical Tips

Jul 28, 2015 By John Moran

The Challenge Confronting Banks

Australian banks are in the spotlight when it comes to challenges of transforming IT to meet the digital needs of customers. It's a bit like trying to change the jet engine mid flight. So what can be done to alleviate some of the challenges with IT upgrades? Looking at Entrepreneurs and specific... Read More

Platform, Practical Tips, Strategy

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

Flashback: Sales in the ’90s

The New Breed Of Sales Professionals: Part 3

6 Steps for Lightning Migration Success

The New Breed Of Sales Professionals: Part 2

The New Breed Of Sales Professionals: Part 1

How Small Businesses Can Get A Headstart With The AI Revolution

Better customer experience with beta testing: Setting it up for your business

One Shark’s advice on managing small business growth

The Challenge Confronting Banks

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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