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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Aug 04, 2020 By Ian McAdam

5 sales tips for ‘the new normal’

The pandemic has put true value on adaptability, patience and empathy. Sales leaders and sales reps need to find new strengths, over communicate and continue to learn, and rethink metrics to enable partnership. Ian McAdam on five steps for sales teams and leaders now – not one of them is ‘sell!’.... Read More

Customer Engagement, Sales, Sales Strategies, E-Books, Leadership Insights

Jul 17, 2020 By Leandro Perez

4 ways we built team resilience for the next normal

To thrive we need to ensure we’re readying our people, including our leaders, for what's next. It’s vital that we uncover how we built team resilience during uncertain times, and how we can continue to build it moving forward. Here’s how we're building resilience for the rest of 2020 and beyond.... Read More

Work.com, Leadership Insights, Leadership

Jun 12, 2020 By Salesforce

Innovation and Business Transformation: How to Maintain the Current ‘Can Do’ Culture

Has your team delivered a six-month project in days? Built a customer community, stood up a remote service centre, launched a commerce site? Here’s how to work out how they did it and maintain that momentum.... Read More

Innovation, Leadership Insights, Work.com

May 29, 2020 By Salesforce

Geoffrey Moore: Three innovative paths to recovery

There are three models of innovation to emerge from crisis: differentiation, neutralisation and optimisation. Venture partner, author and adviser Geoffrey Moore shares his insights on how leaders can choose their path.... Read More

Future of Work, Leading Through Change, Leadership Insights

May 28, 2020 By Peter Schwartz

How to Map Your Business’s Path to the Next Normal

Peter Schwartz, Salesforce Chief Futurist, has been speaking with ANZ business leaders about what we can all expect as we move through and beyond this pandemic, and how they can make the best decisions at each stage. Here, he shares his three-stage path to ‘the next normal’.... Read More

Leading Through Change, Strategy, Innovation, Leadership Insights, Future of Work

May 25, 2020 By Salesforce

Why Companies Should Consider A Chief Health Officer

As workers return to offices, companies must protect their health. Dr David Agus on what needs to change and the role of the Chief Health Officer.... Read More

Future of Work, Leading Through Change, Leadership Insights, Work.com

May 14, 2020 By Diana Terry

In Crisis, These CIOs Are Keeping Teams and Customers Connected

As office workers switch to remote work en masse, CIOs are doing the heavy lifting to improve employee and customer experience. Di Terry shares what we can learn from the CIOs who are proving very good at it.... Read More

IT, Leadership Insights, Leading Through Change

May 06, 2020 By Salesforce

Infographic: 8 tips from SMB leaders who understand change

We’re sharing 8 tips from 6 successful entrepreneurs who have steered their SMBs through all kinds of change.... Read More

Leading Through Change, Leadership Insights, Trailblazer Story, Customer Engagement, Infographics

Apr 09, 2020 By Salesforce

How to Support Your Workforce and Business Continuity With a Crisis Response App

A centralised crisis hub can help you track workforce impact, respond to employees’ needs, keep employees informed and ensure business continuity. ... Read More

AppExchange, Leading Through Change, Leadership Insights

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