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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

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Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Jan 31, 2020 By Salesforce

MuleSoft and Salesforce Q&A: Integration and Data

The use of emerging technologies to drive innovation hinges on the ability to unlock back-end data and capabilities. We spoke with MuleSoft CTO Uri Sarid and Salesforce Executive Vice President Dan Bognar to find out about the challenges and potential solutions.... Read More

Data Management, Innovation, IT, Leadership Insights, Thought Leadership

Jan 29, 2020 By Salesforce

My Experience As A Volunteer Australian Firefighter

Salesforce employee John Watson didn’t spend his summer in the office, he spent it fighting Australian bushfires. Here he shares his story of what it’s like volunteering on the front line and how we can help.... Read More

Careers, Charity, Leadership Insights, Salesforce Culture

Oct 08, 2019 By Ingrid Webber

How I lead: Ingrid Webber, CXC

Ingrid Webber shares how goal-setting, preparing for failure and harnessing employee passions supported CXC’s recent business transformation.... Read More

CEO, Leadership, Leadership Insights, Trailblazer Story, Thought Leadership, Small Business

Sep 27, 2019 By Salesforce

SMB Insights: Demographics Shape Entrepreneur Experience

We spoke to more than 2000 SMB leaders and owners across the globe for our latest Small & Medium Business Trends Report – in a three-part infographic series, we’re diving into the findings. Here’s part one.... Read More

Small Business, SMB Digital Marketing, Leadership, Leadership Insights

Sep 12, 2019 By Salesforce

How I Lead: Jack Delosa, The Entourage

“I’d seen just how little traditional education does to prepare people for the real world of business and was frustrated by a lack of proper education for business owners.” – CEO Jack Delosa on why he started The Entourage.... Read More

Leadership, Leadership Insights, Thought Leadership, Trailblazer Story, Small Business, Startups

Jun 27, 2018 By Renzo Taal

Salesforce Careers: Leadership lessons on why growth only happens when people come first

Meet Renzo Taal. He's a passionate innovator who also happens to lead Enterprise Sales for Salesforce in the Asia Pacific region. He tells us how putting people first has been key to his career success as a leader.... Read More

Careers, Cloud, Leadership, Leadership Insights, Sales

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Editors' Picks

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

MuleSoft and Salesforce Q&A: Integration and Data

My Experience As A Volunteer Australian Firefighter

How I lead: Ingrid Webber, CXC

SMB Insights: Demographics Shape Entrepreneur Experience

How I Lead: Jack Delosa, The Entourage

Salesforce Careers: Leadership lessons on why growth only happens when people come first

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific