Salesforce

Southasiaforce hits the ground running as ANZ’s newest equality group

Nov 04, 2021 By Salesforce

Southasiaforce Hits the Ground Running as Salesforce ANZ’s Newest Equality Group

Southasiaforce is one of Salesforce ANZ’s newest equality groups. The leadership team shares their vision for shining a light on taboo topics, uplifting the South Asian community and celebrating the diversity of South Asian culture.... Read More

Business as a Platform for Change, Equality, Salesforce Culture

Oct 29, 2021 By Salesforce

CRM 101: A guide for sales managers

If you're a sales manager or sales director this is the CRM 101 guide for you. Find out how to use a CRM to improve your sales performance.... Read More

CRM, Customer Experience, Sales, Digital Transformation, Sales Strategies

Oct 28, 2021 By Salesforce

In a Digital-First Economy, Security Will Be Your Competitive Advantage in 2022

Jay Hira and Mark Gabriel share their insights about what to consider when building a cybersecurity strategy including the importance of resilience, making security part of a customer-first experience, and the possibility of cross-organisational collaboration in the future.... Read More

IT, Digital Transformation, Strategy, CIO, Collaboration

Oct 27, 2021 By Salesforce

Financial Services in a Post-Pandemic World: What’s Changed?

Entrepreneur and financial services expert Mark Bouris dives deep into the changing face of financial services and takes stock of not only how far the industry has come in a short time – but also where it’s heading.... Read More

Financial Services, Leadership Insights, Research, Digital Transformation, Innovation

Oct 22, 2021 By Salesforce

Embracing Data and Analytics Is a Winning Strategy for Leaders to Improve Business Conversations, Says Tableau and YouGov Survey

New survey from Tableau and YouGov reveals that since the pandemic, the path to quality conversations that move businesses forward looks very different. Navigating it requires a new focus on harnessing the power of data.... Read More

Analytics, Research

Oct 19, 2021 By Salesforce

Upskilling Your Sales Team With AI Smarts, me&u Style

Despite rapid change, many small businesses experienced unexpected growth over the past 18 months, and hospitality innovators me&u is one such business. Here, COO Asheesh Chacko shares how me&u successfully upskilled their sales team to keep up with such growth and prepare for future success.... Read More

Sales, CRM, Artificial Intelligence, Sales Strategies

Oct 18, 2021 By Salesforce

Why brands like Canva are turning to Slack to help close sales deals

Slack isn’t just transforming the way organisations communicate. It’s changing the way they onboard, collaborate, sell, service, product test, celebrate and more. Here, businesses including Canva, share how Slack has become integral to their organisation.... Read More

Sales, Digital Transformation

Oct 15, 2021 By Salesforce

What exactly is Salesforce Customer 360?

It’s time to rethink your customer strategy. Make it easy for your employees to manage customer experiences with Salesforce Customer 360. Here we explain what it is.... Read More

CRM, Cloud, Customer Success

How customer engagement will be a powerful tool for energy resilience

Oct 13, 2021 By Salesforce

How Consumer Engagement Will Be a Powerful Tool for Energy Resilience

The climate crisis is leading to an increase in extreme weather events, threatening energy system resilience across the world. With Australia warming 1.4 degrees since 1910, how can electricity network operators ensure that they are ready to tackle the challenges ahead?... Read More

Customer Engagement

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Salesforce

Southasiaforce Hits the Ground Running as Salesforce ANZ’s Newest Equality Group

CRM 101: A guide for sales managers

In a Digital-First Economy, Security Will Be Your Competitive Advantage in 2022

Financial Services in a Post-Pandemic World: What’s Changed?

Embracing Data and Analytics Is a Winning Strategy for Leaders to Improve Business Conversations, Says Tableau and YouGov Survey

Upskilling Your Sales Team With AI Smarts, me&u Style

Why brands like Canva are turning to Slack to help close sales deals

What exactly is Salesforce Customer 360?

How Consumer Engagement Will Be a Powerful Tool for Energy Resilience

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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