Feature

Apr 13, 2023 By Salesforce

Data-Driven Marketing: How to Spend Less and Deliver More

What is data-driven marketing, and what can it do for your business? Read our guide to using data to lower costs and wow your customers.... Read More

Marketing Cloud, Marketing

5 Ways to Measure Customer Experience Right and Drive Efficient Growth

Apr 12, 2023 By Salesforce

5 Ways to Measure Customer Experience And Drive Growth

With a combination of metrics, customer feedback and data, business leaders can improve customer experience and boost productivity.... Read More

Customer Journeys

Apr 06, 2023 By Salesforce

What Does ‘Real-Time Marketing’ Really Mean? And How Can it Wow Your Customers?

Marketers know it’s important to reach customers in “real time.” But what does “real time” really mean when it comes to marketing? ... Read More

Marketing Cloud, Marketing

Apr 05, 2023 By Salesforce

Infographic: Scale Service Efficiency To Reduce Costs And Grow Customer Loyalty

Customer service can be a revenue generator rather than a business cost. Investing in technology that drives service efficiency can help maximise ROI. ... Read More

Infographics, Service Cloud

Make Your Sales Reps Love AI as Their New Team Member

Mar 27, 2023 By Salesforce

4 Ways to Make AI the New Team Member Your Sales Reps Will Love

With the right approach, even the most sceptical sales team can be won over by artificial intelligence (AI).... Read More

Sales Cloud, Digital Transformation

Mar 17, 2023 By Brenda Bown

3 Service Investments To Help You Thrive In an Uncertain Economy

Trying to figure out how to guide your business through an uncertain economy? Start by investing in customer support.... Read More

Service, Service Cloud

Mar 15, 2023 By Nichola Palmer

How HEPMIL Media Group Drives Efficient Growth With Real-time Data Insights

HEPMIL Media Group is using Sales Cloud to drive smarter client engagement, boost productivity, and increase business growth across Southeast Asia. The company’s success lies in using data-based insights to build high-value client relationships while increasing productivity and lowering costs. ... Read More

Customer Story

Mar 08, 2023 By Salesforce

How to Close More Sales Deals While Saving Time and Costs

In today’s economy, sales leaders need to maximise efficiency and cut costs. Achieving success now will need teams to sell smarter, not harder. ... Read More

Future of Work

Mar 02, 2023 By Nichola Palmer

How Do You Get a Golden Hoodie? ASEAN Trailblazer Shibu Abraham shares top tips.

When he stepped on stage at Dreamforce, Shibu Abraham had no idea what was waiting for him. Here’s the story of how he was awarded a Golden Hoodie.... Read More

Trailblazer Story