Feature

Engage Subscribers with Digital First, Automated Experiences

Mar 01, 2023 By Salesforce

3 Steps To Increase Your Contact Centre Revenue

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.... Read More

Digital Transformation, Customer Service

Feb 22, 2023 By Salesforce

6 Ways to Make Sure Your IT Investment Pays Off

Follow these six steps to gain the most value and return on IT investments.... Read More

Digital Transformation, Customer Story

Feb 02, 2023 By Cheng Kian Khor

Engage Subscribers and Grow Your Business With Digital First, Automated Experiences

Learn how communication service providers like KCOM use Salesforce to wow subscribers and drive efficient growth.... Read More

Digital Transformation, Customer Story, Communications, Customer Service

Jan 31, 2023 By Salesforce

More Pathways for Students To Join the Salesforce Ecosystem in Singapore

Salesforce has always been committed to workforce development programmes focused on training, reskilling, and helping people get hired for the jobs of the future. Read more on its collaboration with The Institute of Technical Education (ITE) in Singapore.... Read More

Business as a Platform for Change

3 Customer Engagement Strategies That Marketers Can't Ignore

Jan 26, 2023 By Salesforce

Infographic: 3 Strategies That Will Engage And Wow Your Customers

Drive efficient growth by wowing your customers. These engagement strategies will put the customer at the heart of everything you do.... Read More

Infographics, Marketing

Jan 25, 2023 By Nichola Palmer

Singapore-based Boys’ Town Uses Automation to Bring More Value to Their Clients

Learn how Boys’ Town uses Salesforce automation to modernise paper-based manual workflows and increase process efficiency.... Read More

Digital Transformation, Not for Profit, Business as a Platform for Change, Customer Story

How Intelligent Automation Brings Next-level Efficiency to Your Org

Jan 19, 2023 By Lisa Lee

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Companies that move beyond the pilot phase of intelligent automation have seen huge cost benefits. Learn how to get ahead of trends and supercharge professional relationships.... Read More

Marketing Automation

What Can Sales Professionals Do to Boost Productivity?

Jan 18, 2023 By Salesforce

Infographic: Boost Sales Productivity With Tips That Work

Sales is a tougher job than it used to be. The good news is that there are things you can do today that will help you increase productivity.... Read More

Sales, Infographics

Ng Teck Lung Finds Success Through Lifelong Learning

Jan 17, 2023 By Nichola Palmer

Meet Ng Teck Lung: Finding Success Through Lifelong Learning

Ng Teck Lung, a Salesforce Administrator with Ninja Van, left a successful IT career to become a private-hire driver so he could spend more time with his family. Now, he’s blazing a new trail with a mid-career direction change within the Salesforce ecosystem.... Read More

Trailblazer Story