Feature

May 09, 2022 By Salesforce

98% of Marketers Measure Success Differently Now Because of Data Privacy Changes

Salesforce has published brand new insights on the future of digital marketing in the new Marketing Intelligence Report.... Read More

Marketing, Digital Marketing, Research, Thought Leadership

May 05, 2022 By Dillon Baker

Top 10 KPIs for Email Marketers

Email marketing continues to change, but the core principles have remained the same. Learn more about what email marketers should focus on. ... Read More

Marketing, Email Marketing, Digital Marketing

May 05, 2022 By Salesforce

Get Ready for Salesforce Live: Asia!

Register now for Salesforce Live: Asia 2022, and hear from industry experts on the future of work. Tune in on 12 May from 10 a.m. ... Read More

Future of Work

May 04, 2022 By Salesforce

Thailand and the Digital Skills Index — A Future-ready Workforce

Read about how workers in Thailand are confident in their digital skills, both now and for the future. ... Read More

Future of Work

Apr 28, 2022 By Nichola Palmer

How UEM Sunrise Secures Data and Strengthens Customer Trust

A leading property developer in Malaysia shares tips for protecting customer data and privacy in the all digital, work-from-anywhere world.... Read More

Trailblazer Story, Customer Story, IT

Apr 27, 2022 By Salesforce

Intelligent Triaging and Automated Routing: How Service Cloud Enables Faster, Better Customer Servicing

Service Cloud uses triage and automated routing features to help customer service teams efficiently and quickly resolve issues. Learn more. ... Read More

Customer Engagement, Service, Service Cloud, Customer Service

Apr 26, 2022 By Leandro Perez

How Do We Make Customer Centricity More Than a Tagline?

Leandro Perez and Brian Solis discuss what it truly means to be a customer centric business and how to make customer centricity a reality.... Read More

Customer Service, Customer Experience, Customer Engagement, Thought Leadership