These 4 Marketing Trends Are Reshaping How We Connect With Customers

By Shannon Duffy

Featured

GDPR 2 Years on – What Marketers Need to Know

State of Marketing Report: A Discussion with KIKO MILANO

Sixth Edition State of Marketing Report

Insights and Trends from 7,000 Global Marketing Leaders

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November 25, 2020 By Samantha Williams

GDPR 2 Years on – What Marketers Need to Know

Ensure your business stays compliant with GDPR and avoid fines with these 5 simple strategies for marketers that help boost customer engagement. Learn more. ... Read More

Customer Engagement, Marketing

November 11, 2020 By Samantha Williams

Unlock Siloed Customer Insights with Today's Marketing Technology

Discover the tools needed to unify your customer data and unlock the potential of your marketing technology.... Read More

Marketing, Customer Engagement

October 29, 2020 By Samantha Williams

State of Marketing Report: A Discussion with KIKO MILANO

KIKO MILANO's Global Customer Engagement Director, Michele Ross, explains how KIKO is operating in the new commercial landscape. She reveals how marketers can successfully navigate the challenges of the ‘New Normal’... Read More

Marketing, Customer Engagement

October 19, 2020 By Samantha Williams

Sixth State of Marketing Report - United Kingdom & Ireland

Learn the mind-bending ways #marketing has changed this year in the UK & Ireland. See how you can adapt to changing trends and tactics with insights from our latest State of Marketing report.... Read More

Marketing, Customer Engagement

October 5, 2020 By Salesforce UK

Capita’s CMO Reveals How Greater Sales Collaboration and Smarter Use of Technology Is Driving Better Outcomes

We talked to Antonia Wade, Chief Marketing Officer at Capita, about how the company’s teams came closer together at a time when everyone was further apart. ... Read More

Trailblazer Story, Marketing, Sales

August 14, 2020 By Carl Henderson

8 Ways to Deal With Negative Social Media Comments

Social media encourages dialogue between companies and their customers but can lead to negative comments, or social media trolls. How do you deal with these?... Read More

Customer Service, Marketing, Small Business

August 5, 2020 By Ryan Joyce

Leading Your FinTech Brand Through Change And Growth

How to provide world-class customer service, communicate effectively with your customers and use data to drive growth and revenue... Read More

Sales, Marketing, Service, Financial Services, Leading Through Change

July 15, 2020 By Salesforce UK

Marketing Effectively Through Change: 3 Stories of Inspiration

At Salesforce Live: EMEA we heard some incredible stories and examples about why the most effective marketing move right now is to resist rather than reflex. Instead of standing still and looking inwards, the best marketers are moving forwards—faster than ever. Here's how... Read More

Marketing, Leading Through Change, Events

June 30, 2020 By Salesforce UK

Customer Journey Map: What is Customer Journey Mapping & Why is it Important?

Learn why customer journey mapping is a crucial way to understand and optimise the customer journey across all touchpoints. Read more.... Read More

Marketing, Customer Service, Small Business

Marketing Resources: Free Articles, Videos & Tips

FEATURED POST

These 4 Marketing Trends Are Reshaping How We Connect With Customers

These 4 Marketing Trends Are Reshaping How We Connect With Customers

By Shannon Duffy

Featured

State of Marketing Report: A Discussion with KIKO MILANO

Insights and Trends from 7,000 Global Marketing Leaders

GDPR 2 Years on – What Marketers Need to Know

Unlock Siloed Customer Insights with Today's Marketing Technology

State of Marketing Report: A Discussion with KIKO MILANO

Sixth State of Marketing Report - United Kingdom & Ireland

Capita’s CMO Reveals How Greater Sales Collaboration and Smarter Use of Technology Is Driving Better Outcomes

8 Ways to Deal With Negative Social Media Comments

Leading Your FinTech Brand Through Change And Growth

Marketing Effectively Through Change: 3 Stories of Inspiration

Customer Journey Map: What is Customer Journey Mapping & Why is it Important?

Resources

Explore Our Top Featured Marketing Resources

Editors' Picks

MARKETING

What is Marketing Automation?

CUSTOMER SERVICE

Create 1-to-1 Marketing Journeys With an All-in-One Customer Platform

CUSTOMER SERVICE

Explore All the Trailblazers Who are Succeeding With Marketing Cloud

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific

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Featured

GDPR 2 Years on – What Marketers Need to Know

State of Marketing Report: A Discussion with KIKO MILANO

Insights and Trends from 7,000 Global Marketing Leaders

Resources

Explore Our Top Featured Marketing Resources

Editors' Picks

MARKETING

What is Marketing Automation?

CUSTOMER SERVICE

Create 1-to-1 Marketing Journeys With an All-in-One Customer Platform

CUSTOMER SERVICE

Explore All the Trailblazers Who are Succeeding With Marketing Cloud

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific