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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

July 19, 2022 By James Georgiou

The Challenges of a Global FinTech

To become a global FinTech comes with many challenges. It’s very rare to see a Fintech operating at scale across the globe. ... Read More

Financial Services, High Tech

November 2, 2021 By Philip Neal

Industry Return to Work Faces up to Challenge of Re-Connecting Talent

As manufacturers reconnect their hybrid workforce with the human value chain it is equally clear that, while automation may replace physical tasks, human knowledge and experience remains as important as ever.... Read More

Future of Work, High Tech, Manufacturing

October 27, 2021 By Philip Neal

Need for Digitally Resilient Supply Chains

One thing business is discovering fast in a post-pandemic world is there are serious knock-on effects across all industries, especially with regard to supply chains. What’s been happening recently with petrol and gas supplies in the UK is a perfect illustration. The rising cost of gas supplies, for... Read More

Digital Transformation, High Tech, Manufacturing

October 11, 2021 By Philip Neal

Harness the Power of Data and Make Smarter Business Decisions

And as we move to a more digitally connected way of working, knowing how to maximise high-value data analysis, insights and visibility will be essential for business growth.... Read More

Digital Transformation, Data Management, Analytics, High Tech, IT

July 21, 2021 By Philip Neal

The Five Future-Shaping Trends High Tech Companies Need to Know

Businesses in high tech industries have always been experts in what they do, but the constantly changing tides of the ‘next normal’ will demand a new focus - an expertise in people.... Read More

Customer Experience, Customer Engagement, High Tech

April 15, 2021 By Philip Neal

Why High Tech Is Still Ahead of the Competition

High Tech businesses must continue to embrace innovation and seize the opportunities that comes with times of disruption. ... Read More

Analytics, Data Management, Customer Engagement, High Tech

April 8, 2021 By Philip Neal

High-Tech Partnerships Powered By Data

Companies in the High-Tech space must rethink their approach to collaboration and partnership if they are to continue to thrive. In order to develop a full, shared, 360-degree view of their customers, High Tech companies must move beyond the siloed approach that has dominated their industry.... Read More

Analytics, Data Management, Customer Engagement, High Tech

July 15, 2020 By Philip Neal

Concentra Pivots Towards The New Normal with Salesforce

Last month, we hosted the first of our Salesforce Trailblazer Community events for our Hi-Tech customers. The virtual event had a great turnout from a wide range of UK&I Hi-Tech companies. The purpose of the event, asides from setting up what we hope will be a valuable platform for our... Read More

High Tech, Leading Through Change, Business as a Platform for Change

July 8, 2020 By Philip Neal

A Warm Welcome to the Salesforce Hi-Tech Trailblazer Community

I was thrilled to welcome over 40 leading Hi-Tech companies into the Salesforce #Trailblazer Community – accompanied by a British Olympic hero no less – at the inaugural Salesforce Hi-Tech UK&I Trailblazer Community Event... Read More

Community, High Tech, Business as a Platform for Change

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