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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

April 27, 2021 By Koser Khan

Meet Jessica Simpson - Barclays' Digital Skills Trailblazer

Meet Jessica Simpson, CRM Manager and Degree Apprentice at Barclays. She is also a Salesforce Administrator, digital skills champion, and travel addict. Or to put it more succinctly - a Trailblazer. ... Read More

Trailblazer Story, Careers, Ecosystem, Financial Services, Future of Work, User Experience

March 11, 2021 By Salesforce UK

5 Tips for Preparing the Workforce for an In-Flux Future

Many businesses have transformed quickly and wholly over the past year, and the future of work looks quite different than it did just a short time ago. Check out an on-demand session from Dreamforce 2020 to see how to best prepare employees for a changing world. ... Read More

Dreamforce, Future of Work

December 17, 2020 By Tiffani Bova

Why CX Is More Important Than Ever to Fuel Business Growth

In 2020, the world as we know it changed. As COVID-19 swept across nations, homes became offices and conference rooms, consumer behaviour and expectations shifted, and digital projects accelerated at an unprecedented rate.... Read More

Customer Engagement, Future of Work, Customer Service

November 16, 2020 By Salesforce UK

How to Prepare Your Workplace for the Future of Work

Concerned about how to future-proof your workplace? Read our guide and learn how to prepare your business’s office for the changes the new normal may bring in the future of work. ... Read More

Future of Work, Work.com, HR, IT

October 26, 2020 By Salesforce UK

How to Keep Working Safely in the New Normal

Want to know more about working safely in current times? In this guide we outline how to maintain office safety and keep your workplace open.... Read More

Future of Work, Leading Through Change, Work.com, HR

October 21, 2020 By Carl Henderson

3 Transformational Leadership Moves to Strengthen Customer Relationships in a Crisis

What is transformational leadership and what levers do business leaders have to drive customer-centric transformation, particularly in times of crisis?... Read More

Future of Work, Leadership

October 16, 2020 By Salesforce UK

How PwC Digitally Upskilled Their Global Workforce

Today, there simply isn’t a choice to up-level technology investments and to make sure your employees are also digitally up-skilled to make the most of it. Here's how PwC have gone about it... Read More

Digital Transformation, Future of Work, IT, Leadership

The Five Minute Guide to Headless Commerce

September 17, 2020 By Frances Hoare

Championing the Way through Salesforce's Futureforce Virtual Internship

Here are my top three highlights from a Futureforce summer internship that really prove Salesforce is both championing the way through this ‘new normal’ as well as investing in the workforce of tomorrow. ... Read More

Future of Work, Corporate Culture, Careers

September 9, 2020 By Salesforce UK

The Rise of The Good Robots: How Dr Vivienne Ming is Using AI to Build a Better Future

Check out Salesforce’s latest blog to find out how Dr Vivienne Ming is using Artificial Intelligence and big data to take on discrimination, disease and contract law – and why she’s doing it all for free.... Read More

Machine Learning, Future of Work, Artificial Intelligence, Leading Through Change

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