Feature

Sep 07, 2021 By Salesforce India

How IT Leaders Can Fuel Efficiency and Productivity With Business Process Automation

Learn how IT leaders can help businesses be more efficient and productive by overcoming challenges to process automation adoption.... Read More

Digital Transformation

Sep 06, 2021 By Divisha Gupta

The State of CRM Reveals Top Asia Pacific Trends, Opportunities

The global State of CRM research from Forrester Consulting, commissioned by Salesforce, surveyed 795 executives and 1476 employees globally, including 164 executives and 319 employees across Asia Pacific (Australia and New Zealand, India, and Singapore)... Read More

Digital Transformation

Sep 03, 2021 By Brain Costa

These Slack Tricks Can Boost Your Productivity at Work

Learn the keys to Slack etiquette and productivity to speed up your work, keep teams connected, and have some fun along the way.... Read More

Best Practices

Sep 02, 2021 By Salesforce India

4 Steps to Building Marketing Emails That Generate Business

Emails are one of the most effective channels to reach the right audiences and convert them into customers. Read on for four effective email marketing tips to improve your outreach strategy.... Read More

Customer Engagement

Sep 01, 2021 By Nausheen Najib

How to Use Slack for Customer Service to Boost Satisfaction

Learn how Slack helps service teams with case swarming, incident management, and more to boost customer satisfaction and increase loyalty.... Read More

Service, Service Cloud

Aug 31, 2021 By Salesforce India

How Edtech Companies can Make Learning More Engaging and Accessible

Opportunities abound edtech startups. But to stay profitable, they need to overcome their top 3 challenges, and technology provides viable solutions.... Read More

Digital Transformation

Aug 26, 2021 By Jyothi Kasinath

How Technology Helped BYJU’S Scale Up to 100 Million Users Without Sacrificing Quality

BYJU’S is the story of a group of passionate teachers from India who set out to make learning more engaging, accessible, and fun. Knowing that they couldn’t physically be present everywhere teaching everyone at once, the group did the next best thing—build an online learning platform and mobile app.... Read More

Digital Transformation, Trailblazer Story