2020 marked a watershed period for the Indian edtech industry. While the pandemic led to a surge in demand for online learning, the National Education Policy (NEP) 2020 placed special emphasis on online and digital education. Together, these events have created massive opportunities for edtech companies. But to maintain the momentum,, an edtech player will need to carve out its niche and beat its competition.
This infographic shares some smart tips on how edtech players can use technology strategically to get an edge over their competition, and stay relevant even as schools and colleges prepare to reopen.
Salesforce Customer 360 can help businesses make customer-centric decisions that drive business growth and customer loyalty. The CRM solution integrates customer data from across sales, marketing, service, and commerce touchpoints to build a unified customer profile. This enables businesses to offer hyper-personalised offerings and communication to each customer. The solution offers advanced capabilities such as – visual analytics, low-code app development, API-led connectivity, built-in AI engine – along with dedicated sales, marketing, and service solutions, all on a single platform!
Edtech companies can adopt Salesforce Customer 360 or its suite of solutions to build an agile, scalable, and future-ready model.
To find out more, watch this demo and see Salesforce Customer 360 in action.
