Digital customer experience should be a top priority for businesses, especially in the light of the COVID-19 pandemic. Read on to find out how trailblazer Joolz does it....
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PostNL played a pivotal role in connecting retailers and manufacturers with consumers during the pandemic. PostNL’s CIO reveals how digital technologies helped it cope with this surge in demand and exceeding customer needs and expectations....
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With increased expectations and new legislations, the Dutch pension industry was in need of innovation. Find out how Salesforce strategic partner Capgemini has transformed the way one pension fund operates. ...
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NIBC is boosting agility with the digital rollout of Salesforce Financial Services Cloud. This blog reveals how its Salesforce project was delivered on time and 20% under budget....
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Three digital leaders reveal the customer experience strategies they’ll be using in 2021 and beyond. Create your customer experience strategy today!
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Supplier Relationship Management transformation is evolving, and PwC has the tools to give you a 360 degree view of your supply chain. Find out more here....
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Digital intelligence company Cellebrite is transforming the customer experience. We caught up with Yoav Silberman to learn about the innovative digital commerce portal he’s built and his tips for optimising revenue....
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Unlimint is delivering its payments, card and banking services — and scaling them – during a pandemic. And Salesforce is helping them do it without a hint of disruption. Read our interview with Unlimint's Head of Product Management to find out more....
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The retail industry has seen rapid technological acceleration, and the digital imperative is here. Read on to see how Belgian food retailer Delhaize is using digitalisation to give its customers better experiences....
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