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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

June 15, 2018 By Danielle Elliott

Trailblazer Katherine Duncan explains how she’s gone from Salesforce novice to ninja to power her business through change

Katherine Duncan is an explorer who loves a road trip as much as a creative journey. From leading her team through digital transformations, to looking out for their health and safety, Katherine is a Trailblazer keeping her colleagues’ interests at the heart of change. ... Read More

Marketing

June 14, 2018 By Salesforce Canada

Top Canadian Findings From The Latest State Of The Connected Customer Report

Explore how Canadian customers are making the link between connectivity, customer service and their ongoing willingness to stay loyal to brands.... Read More

Customer Service

June 12, 2018 By Salesforce Canada

5 Canadian Stand-Out Stats From The 2018 State Of Sales Report

Based on survey responses from more than 2,900 sales professionals from around the world, the 2018 State Of Sales report provides one of the most comprehensive views into the day-to-day challenges of those on the front lines pitching to customers and prospects.... Read More

Sales

June 11, 2018 By Kathryn Casna

From Survival to Self-Actualization: The Business Hierarchy of Needs

Business leaders who see the big picture can better steer the ship toward growth and self-actualization, which is the highest level of the hierarchy and the only one in which a person (or business) can achieve its potential.... Read More

Sales

June 8, 2018 By Fan Bi

What to Do Immediately After Your Startup Launches

Launching a startup is an exciting time for an entrepreneur. These tips can help companies in their infancies survive during the tumultuous first two years and thrive long term.... Read More

Small Business

June 7, 2018 By Salesforce Canada

Four Key Ways Marketers Can Make AI a Reality

When revolutionary change like AI — or the internet or social media — barrels through the marketing industry, it’s easy to be left behind. Here are four ways you can take to implement AI at your company.... Read More

Marketing

June 6, 2018 By Jessica Bennett

You Need to Use Templates, But You Must Use Them Well

Your customers can see right through generic, boring templates. They want real, authentic communication, and they may jump ship if you rely too heavily on templated responses.... Read More

Marketing

June 4, 2018 By Amanda DiSilvestro

13 Tweets That Will Help You Be a Better Businessperson

Here are 13 of the best recent business-related tweets. As well as some information on tracking down and connecting with industry leaders on social media.... Read More

Social Media