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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

May 30, 2018 By Danielle Elliott

Developer Jim Buchan Blazes a Trail with Custom Apps & Better Adoption

Developer Jim Buchan works to enlighten others so everyone can work towards a brighter future.... Read More

Marketing

May 29, 2018 By David Priemer

Selling the Future: 3 Surprising Principles Modern Sellers Need to Master, Part 3

So how can you move from selling solutions to feelings? One of the easiest ways is to look for the deep-rooted feelings and beliefs that underpin your own organization and lead with those in your customer interactions.... Read More

Sales

May 28, 2018 By Danielle Elliott

Catherine Laporte reveals how one-to-one customer experiences are key to building a brand

Catherine Laporte, Vice President of Marketing and eCommerce at DAVIDsTEA, reveals how one-to-one customer experiences are key to building a brand. ... Read More

Customer Service

May 23, 2018 By Danielle Elliott

Find out how Don Cooper is seizing digital transformation for heavy industry

President and General Manager at Innovator Industrial, Don Cooper is blazing a trail in digitalization not just across the business he founded but also across the heavy industry sector that it serves.... Read More

Marketing

May 22, 2018 By David Priemer

Selling the Future: 3 Surprising Principles Modern Sellers Need to Master, Part 2

A recent survey found that 59% of people block unwanted phone calls or texts, 75% say they receive too many emails from brands, and 69% say this behaviour has caused them to unfollow brands on social channels. So how can modern sellers like your break through?... Read More

Sales

May 21, 2018 By Salesforce Canada

Wireframe Your Way To A Website Redesign That Boosts Marketing Results

There’s nothing like a website redesign to bring out the inner art director in almost everyone in an organization. ... Read More

Marketing

May 18, 2018 By Danielle Elliott

Meet Jonathan Moody

Meet Jonathan Moody: co-founder of one of the fastest-growing companies in Ottawa, keen sailor, and Salesforce Trailblazer... Read More

Customer Service

May 17, 2018 By Salesforce Canada

6 Steps to Create a Persona that Drives Your Marketing

A persona is a reliable and realistic representation of your key audience segment that’s based on research. Many businesses will have multiple personas based on different customer segments.... Read More

Marketing

May 16, 2018 By Salesforce Canada

3 Ways To Run A Product Demo That Will Prepare Sales Teams For Success

A product demo briefing is just the starting point in any sales training, of course, and in a well-run firm this won’t be the moment reps will hear about the product for the first time. ... Read More

Sales

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Customer Success

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CRM 101

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Developer Jim Buchan Blazes a Trail with Custom Apps & Better Adoption

Selling the Future: 3 Surprising Principles Modern Sellers Need to Master, Part 3

Catherine Laporte reveals how one-to-one customer experiences are key to building a brand

Find out how Don Cooper is seizing digital transformation for heavy industry

Selling the Future: 3 Surprising Principles Modern Sellers Need to Master, Part 2

Wireframe Your Way To A Website Redesign That Boosts Marketing Results

Meet Jonathan Moody

6 Steps to Create a Persona that Drives Your Marketing

3 Ways To Run A Product Demo That Will Prepare Sales Teams For Success

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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