When it comes to securing leads, time is of the essence. Despite this, many businesses are failing to respond to their potential customers quickly. Here are some tips and tools to help you reduce your response time when contacting business opportunity leads....
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Am I looking forward to attending Dreamforce this year? Yes, but not for the reasons you might think.
I'm done with the crowds and the incessant pitching on the tradeshow floor. I'm done with pesky sales reps at the Expo pressuring me to let them scan my badge. Not happening! I don't want a barrage...
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If I asked you to name the most important tool in your sales force, what would your answer be? Your incentive plan? Your sales process? Sales training? CRM? While all those things are certainly important, they are not the most important tool you have to boost your sales performance. That honor goes...
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For the second year in a row, Salesforce is honored to be named a Market Leader in Ovum’s Decision Matrix “Selecting a CRM Solution for Telecoms, 2016–17.” The report clearly establishes Salesforce as a market leader and “a force to reckon with” in the telecommunications CRM space. This significant...
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A little planning goes a long way in making Dreamforce a successful experience. To help make Dreamforce 2016 even more amazing, we turned to the sales experts. Between them, they have attended dozens and dozens of this event – but even they acknowledge that there is always something new to...
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The sales leaders I work with are constantly in search of new motivation for their teams. With short attention spans and tech distractions, focus is a scarce commodity for millennials, making it even more challenging than ever to keep your newest salespeople engaged.
Whether you’re running a...
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At Salesforce, the Customer Success Platform and world's #1 CRM, we are always listening to our customers' needs. More recently, we discovered that many of our joint Workday customers asked for better and simpler ways to bring their back-office data together with their CRM data. That's why I'm...
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Inside sales reps need to make a lot of friends. Their job depends on their ability to be gregarious, informed and likable, which is not always the easiest task.
It’s like trying to be the cool kid in high school. The words “try” and “cool” just don’t fit together. Sales people have a difficult...
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Salesforce Community Cloud is recognized as a strong performer by Forrester Research in its report, The Forrester Wave™: Partner Relationship Management (PRM) Platforms, Q3 2016. In both the strategy and the market presence categories, Salesforce received the highest scores among all...
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