Jan 30, 2012 By Adam Torman

Permission Set Best Practice: You Should Try THIS Out at Home

Unlike profiles which have pre-created (or standard) examples like ‘Standard User’ or ‘System Administrator’, permission sets have no pre-created examples in an org. Below is a list of permission set examples you may want to create and why they are a good idea. As a general rule, as you remove... Read More

Customization, Platform

Jan 27, 2012 By Salesforce.com Foundation

Sometimes the Best Lessons We Learn are from Each Other

Michael Tierney departed for Japan in November 2011 hoping to make a difference in the regions devastated by the earthquake and tsunami back in March 2011. Here's his personal account of his experience. "Since the March earthquake and tsunami in Japan, I wanted to find a way to find a way... Read More

Jan 25, 2012 By Brett Queener

D&B Data is Now Live in Data.com

In September, we launched Data.com with the vision of bringing together the best sources of business information for all of our customers. With D&B data now live directly in salesforce.com, we have taken a huge step forward in achieving that goal. With this update, we are now providing high... Read More

Sales

Jan 24, 2012 By Maria Ignatova

In the Spotlight: What's New in the Sales Cloud

This week's "In the Spotlight" guest is William Moxley -- VP of Product Management for the Sales Cloud. Will talks about what's in store for the Summer '12 release, when touch.salesforce.com is coming out, and how he and his team monitor... Read More

Featured, Success Stories

Jan 24, 2012 By Kendall Thornton

#dreamjob: Launch Your Career at salesforce.com!

We're honored to be included in Fortune Magazine's Best Places to Work in 2012! Find out why employees LOVE working at salesforce.com, and follow the buzz at @salesforce & @salesforcejobs. We checked in with a couple of recent university graduates to learn more about their experience... Read More

Careers, Featured

Jan 19, 2012 By Erica Kuhl

Nobody Puts Baby in a Corner!

This is no ordinary corner where you get sent when you've done something wrong.  There are no dunce caps being placed on your head in this corner.  In this corner it's all about YOU, our very important Administrators.  No one is ostracized here only welcomed and... Read More

MVP Corner

Jan 19, 2012 By Kendall Thornton

#dreamjob: Salesforce Foundation

We're honored to be included in Fortune Magazine's Best Places to Work in 2012! Find out why employees LOVE working at Salesforce.com, and follow the buzz at @Salesforce & @Salesforcejobs. It's no secret - employees think Salesforce.com is one of the Best Places to Work... Read More

Careers, Featured, Foundation

Jan 18, 2012 By Hollie Wegman

AppExchange Customer Choice Award Winners 2011

Congratulations to the 2011 Customer Choice winners.  These eleven AppExchange apps garnered the most glowing customer reviews in their respective categories last year. They’re the Best of 2011 as judged by salesforce.com customers like... Read More

Cloudforce Tour

Jan 18, 2012 By Alyson Stone

Top 10 Reasons to Up Your Customer Service Game - Shep Hyken and Assistly Join Forces to Advocate Great Customer Service

The customer. Their expectations shape your strategies. Their needs govern your road map. They speak; you listen (or eavesdrop). The quality of their experience is the most important goal of your business. Shep Hyken and Assistly are in fierce agreement that companies will gain a distinct... Read More

Corporate Culture