Feb 01, 2012 By Salesforce.com Foundation

Making Strides: San Francisco Homeless Families Venture on a New Journey

It’s been about six weeks since a young boy named Rudy was featured in the San Francisco Chronicle. In the photo Rudy was getting ready for school – standing outside a tent in a parking lot where his family was camped. Happily, much has changed in the past few weeks for Rudy and for dozens of... Read More

Feb 01, 2012 By Andrew Leigh

A Platform To Grow On

When reflecting upon 2011 decades from now, we might consider it to be the year the social enterprise became a business imperative. The year the social snowball effect could no longer be considered a fad. In fact, if salesforce.com’s platform growth in 2011 is any indication, this... Read More

AppExchange, Customization, Partners, Platform, User Experience

Jan 31, 2012 By George Hu

Responding to Customer Feedback

At salesforce.com, customer success is our number one priority.  We understand that our 100,000+ customers expect continuous innovation and enhancements to their existing products, and we are strongly committed to delivering on this promise, as we have now for 36 straight product releases.... Read More

Analytics

Jan 31, 2012 By Salesforce

Responding to Customer Feedback

At salesforce.com, customer success is our number one priority.   We understand that our 100,000 plus customers expect continuous innovation and enhancements to their existing products, and we are strongly committed to delivering on this promise, as we have now for 36 straight product... Read More

Jan 31, 2012 By Adam Torman

Permission Sets Best Practice: What's in a Name

Thinking back to the 1,023 possible combinations of job functions discussed previously, it’s easy to understand why it might be difficult to come up with a meaningful name for each profile that could be generated.  However, it’s far easier to imagine coming up with 10 meaningful names for... Read More

Customization, Platform

Jan 31, 2012 By Alyson Stone

Assistly Is Now Desk.com!

Woohoo! It’s 12:01 and almost the entire company is here in the office. We just pulled the switch on something we’ve been working on since September — when we became part of the Salesforce.com family. As of now — well as of one minute ago — we are Desk.com Our Roots, Our Wings When we founded... Read More

Service Cloud

Jan 30, 2012 By Maria Ignatova

Mikeys Like It!

Please help me welcome two of my favorite guest bloggers, Mike Gerholdt and Mike Farrington to kick off the MVP Corner in style.  Mike and Mike square off to tackle their favorite Spring '12 features.  So without further ado...take it away Mikes! I don’t... Read More

News

Jan 30, 2012 By Erica Kuhl

Mikeys Like It!

Please help me welcome two of my favorite guest bloggers, Mike Gerholdt and Mike Farrington to kick off the MVP Corner in style.  Mike and Mike square off to tackle their favorite Spring '12 features.  So without further ado...take it away Mikes! I don’t... Read More

MVP Corner

Jan 30, 2012 By Hollie Wegman

AppExchange All-Star: Jason Paquette, Kaseya

Jason Paquette is the Director of Sales Operations at IT Systems Management company, Kaseya. He has been using Salesforce for 6+ years.  He started out using it on the sales side, but when his company upgraded to Enterprise Edition he took over the responsibility for implementing the EE... Read More

Featured, Online Community, Partners, Success Stories