360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 16, 2013 By Alice Myerhoff

3 Ways Not To Suck at Sales

Over the past 15 years I’ve sold everything from online media to mortgages to conference sponsorships so the tips below come from a vast amount of experience developing fresh contacts in different industries. Sales is sales. No matter what you are selling, you should be able to benefit from... Read More

Sales, Small Business

Oct 16, 2013 By Matthew Cavnar

How to Boost Your Sales by Getting Personal

Being featured on the front-page of the iTunes store is exciting and can make or break a company. Merchandizing employees working for the store carefully select promotional spots for content. It’s a great example of how, even in the digital economy, the personal element is so important. As we... Read More

Sales, Small Business

Oct 16, 2013 By Mathew Sweezey

3 Tips to Successful Lead Nurturing

We all want more leads, however, there are so many articles on lead nurturing and they all say different things. So what should you do? What do you really need to know to create a great lead nurturing program? It’s easy, just follow these three steps. 1. One to One Don Peppers wrote... Read More

Featured, Marketing

Oct 15, 2013 By David Austin

4 Ways to Motivate Sales Reps in Salesforce

Motivation, coaching, and making sales people more effective is easy with Work.com on Salesforce. With the release of Winter 14, sales organizations can now leverage the power of Work.com within Salesforce. Salesforce Work.com is no longer a stand-alone... Read More

Sales, Small Business

Oct 15, 2013 By Kevin Baldacci

6 Tips for Creating AMAZING Self-Service Support

One form of customer service on the rise is self-service support - a cost efficient and effective way to provide accurate product information to customers. In fact according to Forrester, 72% of customers prefer self-service to resolve their support issues over picking up the phone or sending an... Read More

Customer Service, Small Business

Oct 15, 2013 By Geoffrey James

10 Ways to Ruin a Customer Meeting

Customer visits are expensive–and if you don't make a sale, your time and travel expense has been wasted. Make sure you're at your best during face-to-face meetings by avoiding these common errors: 1. Be late to the meeting. If you don’t arrive on time, it tells the customer that you... Read More

Featured, Sales, Small Business

Oct 15, 2013 By Raman Frey

How Appreciation for Art Can Improve Your Business

Frey Norris Gallery, Photo credit: flickr.com/veritatem During my ten years as an art gallery owner, I learned that people wanted to connect, to hear a compelling story about the art in front of them, and opening this door was a big part of my job. As entrepreneurs, we so often hunt... Read More

Featured, Sales, Small Business

Oct 15, 2013 By Erica Kuhl

4 Life-Changing Stories from the Salesforce Community

As Director of Community at salesforce.com, I hear a lot of great stories from customers and fans. Here are four of these stories, including one from a Salesforce MVP (and one incorporating LEGO), that show how Salesforce can make a difference in the careers, lives and well-being of our... Read More

Cloud, Collaboration

Oct 14, 2013 By Dayna Rothman

How to Create a Jam-Packed Social Media Strategy for Events

Being active on social networks before, during, and after an event is critical to your promotional strategy and successful attendee engagement. Since events, like Dreamforce, are in real-time, attendees often use social networks to get updates and to participate in a live environment. ... Read More

Dreamforce, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Ways Not To Suck at Sales

How to Boost Your Sales by Getting Personal

3 Tips to Successful Lead Nurturing

4 Ways to Motivate Sales Reps in Salesforce

6 Tips for Creating AMAZING Self-Service Support

10 Ways to Ruin a Customer Meeting

How Appreciation for Art Can Improve Your Business

4 Life-Changing Stories from the Salesforce Community

How to Create a Jam-Packed Social Media Strategy for Events

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First